
Housing First Worker
- Gosport, Hampshire
- £17,041-17,938 per year
- Permanent
- Part-time
- To assess the needs of each client, helping to develop their personalised support plan and safety plan to achieve their goals. These are kept under regular review
- To manage a personal caseload of clients who require intensive support on a one-to-one basis
- Providing assertive outreach for those that are rough sleeping to build a trusting relationship, which will require a flexible approach to engagement techniques.
- To provide practical support when a client moves into a property such as setting up utilities, sourcing furniture, developing their domestic skills and accessing services in the community
- To mediate and negotiate with housing providers to secure accommodation and prevent homelessness when applicable
- To engage with local authorities, health providers and other agencies, creating and maintaining working relationships to maximise the opportunities available to clients
- To liaise with colleges, training agencies, employers to help clients gain access to education, find work or maintain their benefit entitlement
- To lead on client activities to help them gain practical life skills
- To support clients by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes
- To support clients to understand harm reduction approaches to keep them safe and well
- To carry out housing management duties such as collecting service charges at various locations
- To support clients in trauma informed and psychologically informed ways
- To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
- To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
- To provide basic first aid assistance until help arrives (full training is provided)
- To work confidently and efficiently when lone working
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR
- To maintain confidentiality
- To represent the organisation in a professional manner
- Any other reasonable duties required in the interest of the organisation
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
- This role will require a full drivers' licence and access to a vehicle
- This role will require you to work with clients on a one-to-one basis
- This role will require you to lone work
- This role will require you to support people sleeping rough
- Strong communication skills, both verbal and written
- Clear verbal and written English
- Good keyboard skills for data inputting
- Good working knowledge of Microsoft Outlook, Excel and Word
- Confident and assertive manner
- Ability to self-motivate as you will have some instances of lone working
- Effective team working
- Ability to respond calmly to crisis
- Deal promptly with and effectively react to challenging situations
- Have an interest and genuine concern for homelessness and related issues
- Experience of managing a caseload of clients
- Understanding of the complex support needs of people experiencing homelessness or those with complex needs
- Knowledge of Safeguarding practices
- Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
- Understanding of risk assessment and person-centred, outcomes-based delivery