SOC Analyst - Nights

• Support the co-ordination of store security teams, in the arrest and detection of offenders.
• Monitor intruder detection systems and alarm activations and respond accordingly.
• Monitor fire and life safety systems and alarm activations and respond accordingly.
• Monitor Building Management Systems and alarm activations and respond accordingly.
• Prepare police witness statements and evidence gathering for Crime & Investigations teams.
• Work with Store Loss Prevention Teams to investigate internal and external crime and stock loss.
• Intercept incident escalation calls and escalate as appropriate.
• Monitor the security, safety and well-being of all team members, suppliers, visitors, and customers through monitoring of CCTV.
• Ensure standards and measurements for the SOC, are met
• Engage with Retail teams and other business stakeholders to drive security training and awareness, lessons learned and other continuous improvements

• Understanding of compliance with all associated statutory regulations and legislation
• Day to day CCTV monitoring.
• Day to day fire systems monitoring.
• Day to day intruder alarm monitoring.
• Day to day building services monitoring.
• Incident reporting and escalation.
• Working with Loss Prevention & Security Management.
• Carry out analysis of security related incidents, where required

• An individual, who is enthusiastic and motivated
• Some experience in Security procedures in a retail environment.
• Experience and understanding of Security procedures and protocol
• CCTV SIA Licence
• Proficient with IT

Selfridges