Housing Officer

Venn Group

  • London
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Neighbourhood Manager Vacancy^This role does not offer sponsorship^A well-respected Housing Association is actively seeking a a committed and motivated Neighbourhood Manager to be responsible for delivering a proactive, high quality and customer focused neighbourhood property management service to the organisation’s residents.Hours: 37.5 hours per week
Hyrbid: 1 day in office / remaining WFH / on patch
Duration: 2 months temporary minimum
Location: North London
Rate: FlexibleMain duties of the role:
  • Manage tenancy and estate issues across multiple tenures, handling the full range of tenancy processes in line with statutory requirements
  • Act as the main point of contact for residents, resolving enquiries promptly and delivering excellent customer service within KPIs
  • Investigate and address tenancy breaches and housing fraud, preparing and presenting cases for court where necessary
  • Lead on anti-social behaviour cases and support the creation of safe, cohesive neighbourhoods
  • Collaborate with Property and Estate Services teams to ensure estates are clean, safe, and well maintained through regular inspections
  • Support vulnerable residents by identifying risks and signposting to appropriate support services
  • Contribute to new developments by influencing design/service planning and managing seamless handovers
Essential requirements:
  • Standard DBS
  • Full UK Drivers License

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