
Night Porter
- Camden Town, North West London
- Temporary
- Full-time
- Client Interaction: Act as the primary point of contact for residents, addressing their needs and concerns promptly and professionally.
- Security: Manage access to the building via the intercom system, monitor CCTV, conduct regular patrols, and report any suspicious activity to the Building Manager.
- Cleanliness & Maintenance: Maintain the cleanliness of all communal areas, including the concierge office, hallways, and grounds. Carry out minor maintenance tasks (e.g., changing light bulbs, minor furniture assembly).
- Logistics: Manage the receipt, logging, and delivery of parcels and recorded delivery letters to residents.
- Administration: Maintain accurate records in the PC-based diary and key/fire logbook. Manage contractor access and ensure all personnel are signed in and out.
- Communication: Handle telephone enquiries, logging messages in the diary. Report any issues or maintenance requirements promptly to the Building Manager.
- Proven experience in a customer-facing role within a hotel, residential development, or similar environment.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a proactive approach to problem-solving.
- Ability to work independently and as part of a team.
- Computer literacy.
- Security conscious.
- Fluent English (written and spoken).