
Public Liaison Assistant
- Aberdeen Aberdeenshire
- Permanent
- Full-time
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.Title: Public Liaison Assistant/ Site AdministratorLocation: AberdeenWhat you will be doing:As a Public Liaison Assistant, you will assist the Stakeholder & Communications Manager in carrying out their duties to ensure that our clients and customers maintain a positive, clear and up to date understanding of the works we deliver & why. You will support the operational teams in delivering key messages to stakeholders & communities in line with the client and project requirements. Whilst carrying out your role you will promote the business and overarching company values, developing strong and professional relationships that will enable us to strengthen our relationships with customers and key stakeholders.You will work on our Infrastructure projects you will be based locally. This is a joint role, with approximately 75% of your time focused on public liaison responsibilities and 25% on general site administration.Public Liaison Assistant:Build and maintain collaborative relationships with stakeholders, customers, and the public.Act as the on-site point of contact for residents, businesses, and community groups.Communicate construction updates clearly and manage queries with empathy and professionalism.Support public engagement events, school outreach, and employability initiatives.Help deliver social value commitments, including tracking apprenticeships and placements.Contribute to PR, social media, and internal/external communications.Produce monthly reports on KPIs, stakeholder engagement, and community impact.Support the Stakeholder & Communications Manager and step in when needed.General Site Administration:
- Provide efficient administrative support to the site team, including producing letters, reports, and records in line with the Business Management System.
- Manage documentation processes such as printing, copying, filing (hard copy and electronic), and maintaining the Viewpoint document management system.
- Raise requisitions and place orders for materials, plant, and consumables; monitor and maintain stock levels for office and site supplies.
- Ability to build strong, collaborative working relationships with internal and external stakeholders at all levels
- Committed to delivering excellent customer and community experience
- Passionate about contributing to social value
- Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
- A wide range of corporate discounts
- Cycle to Work schemes
- Comprehensive pension plan
- Competitive family leave policy
- Regular Save as You Earn share purchase scheme
- Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
- Paid for yearly membership to one recognised professional association relevant to your role