Housing Incomes Officer

Powys
£28,142-29,540 per year
Permanent
Part-time

12 days ago

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included, please ensure that you meet ALL of the essential criteria before making an application. Please ensure that you complete ALL sections, your application may not be considered otherwise. Powys County Council welcomes applications in either Welsh or English, an application submitted in Welsh will not be treated less favourably than an application submitted in English. To change the language please click on the Cymraeg icon on the top right hand corner of the screen.Job detailsJob details Job reference HHC1526A Date posted 22/08/2025 Application closing date 07/09/2025 Location Powys Salary Grade 6 Point 11 to Point 14 £28,142 to £29,540 per annum pro rata £14.58 to £15.31 per hour Package 14.8 hours, Permanent Contractual hours 14.8 Basis Part time Job category/type Housing AttachmentsHousing Incomes Officer Job descriptionAbout the role:
Monitor and collect a range of debts in relation to Housing Services, e.g. former tenant arrears, rechargeable repairs, leaseholder accounts.
Work with, support and monitor performance of other colleagues and partners who collect debt on behalf of the Housing Service e.g. rent payments. Negotiate debt repayments.
About you:- able to manage own workload.- able to handle and share confidential and sensitive information in accordance with data protection & GDPR.- commitment to public service- knowledge of Universal credit and other benefits.- knowledge of County Court judgements- professional approach to collecting and chasing debt.What you will do:- monitor and chase debts owed to the Housing Service.- monitor the Department of Work & Pensions portal in respect of Universal Credit.- provide support and assistance to Housing Officers & Financial Support Officers in order to sustain tenancies & to encourage 'Rent First' approach.- set up debt recovery agreements that are effective balanced & realistic.- assist Senior Income Management Officer in undertaking regular audits of current rent arrears.- recommend cases for further action including legal action where payments are unsatisfactory.
If you have any questions about the role, please contact:This position has a requirement for a Standard DBS CheckJob title Housing Incomes Officer Job reference HHC1526A Date posted 22/08/2025 Application closing date 07/09/2025 Location Powys Salary Grade 6 Point 11 to Point 14 £28,142 to £29,540 per annum pro rata £14.58 to £15.31 per hour Package 14.8 hours, Permanent Contractual hours 14.8 Basis Part time Job category/type Housing Attachments Job descriptionAbout the role:
Monitor and collect a range of debts in relation to Housing Services, e.g. former tenant arrears, rechargeable repairs, leaseholder accounts.
Work with, support and monitor performance of other colleagues and partners who collect debt on behalf of the Housing Service e.g. rent payments. Negotiate debt repayments.
About you:- able to manage own workload.- able to handle and share confidential and sensitive information in accordance with data protection & GDPR.- commitment to public service- knowledge of Universal credit and other benefits.- knowledge of County Court judgements- professional approach to collecting and chasing debt.What you will do:- monitor and chase debts owed to the Housing Service.- monitor the Department of Work & Pensions portal in respect of Universal Credit.- provide support and assistance to Housing Officers & Financial Support Officers in order to sustain tenancies & to encourage 'Rent First' approach.- set up debt recovery agreements that are effective balanced & realistic.- assist Senior Income Management Officer in undertaking regular audits of current rent arrears.- recommend cases for further action including legal action where payments are unsatisfactory.
If you have any questions about the role, please contact:This position has a requirement for a Standard DBS Check

Powys County Council

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