Johnson Controls is the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine building performance to serve people, places, and the planet.Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, our nationally based engineers provide planned, preventative, and reactive services across sectors including food & beverage, cold storage, leisure, pharma, and automotive.We’re hiring a Service Coordinator with strong organisational skills to manage service support teams and ensure timely, high-quality customer service for maintenance and repairs. This is a full time and permanent position based in our office in Belshill.What We OfferCompetitive salaryPermanent, full-time contract (Mon–Fri)25 days annual leave + bank holidays + holiday buy-backPension (up to 7% employer match)Life assurance, EAP, referral scheme, and product discountsCommitment to safety via our Zero Harm policyAccess to business resource groupsKey ResponsibilitiesEngineer scheduling and utilisationPlanner and timesheet managementJob creation (maintenance, quoted, reactive)Parts ordering and customer communicationPO handling, invoicing, quotations, WIP managementKPI tracking and compliance (EHS, FGAS)Maintaining training matrixWhat We’re Looking ForEssential:Strong organisational skillsCustomer-focused mindsetAbility to prioritise and work independentlyPositive, team-oriented attitudeAdaptability in a dynamic environmentPreferred:Experience in a similar roleTechnical backgroundJoin our team and thrive in a culture where your ideas are valued, your work is respected, and your growth is supported—with great rewards and a strong team ethos.#LI-DC1#LI-Onsite
