
Graduate Placement - Technical Support Engineering
- Birmingham
- Permanent
- Full-time
- Review, advise and process system design requests from customers for new applications and product development.
- Support Regional Sales Managers within their customer facing activities
- Generate full cost analysis breakdowns for accurate sales quotations
- Propose cost effective solutions to system requirements
- Answer technical questions on hydraulic products, application of product and hydraulic systems recommendations
- Develop, test and deliver professional reports on custom hydraulic integrated circuits to conform to customer requirements.
- Field support for installation and hands-on trouble shooting of hydraulic integrated circuits and control systems
- Participate in high level technical discussions at customers premises.
- Monitor and work within OEM customer's websites to ensure project requirements/ opportunities are identified and supported accurately, using company resources as required
- Support the production departments in the generation of test controls plans
- Provide support at overseas sales exhibitions where required
- Provide support for warranty returns inclusive of delivering reports
- Identify, interpret and implement ISO and customer specifications/ requirements
- Degree educated within Engineering or qualified by relevant experience.
- Computer literate, with sound knowledge of Microsoft packages
- Experience of working within a manufacturing environment
- Awareness of lean manufacturing techniques
- Effective communication skills, both written and verbal
- Able to work as effective member of team, collaborating where required to achieve optimum outcomes
- Excellent organisational skills, with the ability to prioritise, define problems, collect data, establish facts, and draw valid conclusions
- Ability to multi task and prioritise
- Excellent interpersonal skills with the ability to liaise with people at all levels
We are sorry but this recruiter does not accept applications from abroad.