
Major Incident Room Reader Receiver
- Newcastle
- £31,548-34,329 per year
- Permanent
- Full-time
- Receive, read and critically assess all documentation and material entering a Major Incident Room (MIR) for accuracy, and identify any investigative opportunities to progress main lines of enquiry in line with SIO policy, Major Incident Room Standardised Administrative Procedures (MIRSAP) as well as national frameworks and legislation.
- Assess all documentation and material received into the MIR for security issues, priority and marking required under the Government Protective Marking Scheme. Forward all documents received for registration on the HOLMES system with clear instruction, to allow the MIR HOLMES staff to progress enquiries.
- Facilitate the timely and efficient delivery of investigations by prioritising documentation, materials and workload appropriately depending on the operational requirements of the MIR. Communicate efficiently and escalate to the MIR Manager and Senior Investigating Officer (SIO) as appropriate, where critical developments are identified, contributing to the progression of the main lines of enquiry within an investigation.
- Read and annotate typed, proof-read documents, identifying and highlighting key information, links between records and further investigative actions to be raised, providing clear instructions to MIR 'Indexers'. Maintain in-depth knowledge of the 'Indexing' role in accordance with the Major Investigation Standardised Administrative Procedures, enabling the efficient retrieval of documentation and information from the HOLMES database.
- Engage with the wider MIR and Major Investigation Team (MIT) to maintain an in-depth understanding of ongoing investigations and priorities, as directed by MIR management and the SIO. Attend all required briefings and where required, perform briefings to assist in achieving successful outcomes. Maintain close liaison with the D/Sgt (OIC) in respect of allocated actions in order to effectively manage and progress investigations.
- Responsible for supervising a small team of Indexers within the Major Incident Room, ensuring the accurate and timely processing of critical information. This includes, maintaining quality standards, providing guidance and support to team members, and liaising with senior stakeholders to ensure operational efficiency during high-pressure investigations.
- As part of this role you will be required to partake in an on-call rota.
- Ability to review own performance objectively and show a commitment to personal development. Identify problems within documents and processes and be able to implement and manage solutions to rectify problems.
- Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.
- Good communication skills with the ability to listen, empathise, provide support and adapt language, form, and message to meet the needs of different people / audiences.
- Able to proactively develop effective working relationships with colleagues, partners and other stakeholders.
- Able to work in a highly pressured environment and deal with sensitive and distressing information.
- Full driving license
- Experience of the investigative process or conducting investigations.
- Experience of Major Incident Room procedures and roles.
- Experience of working in a supervisory capacity or applicable supervisory training
- PIP 2 Accreditation
- Supervisory experience
- Knowledge and experience of HOLMES system
- 26 days' leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
- NHS Fleet Solutions Car Lease Scheme
- Enhanced maternity, shared parental and adoption leave
- Flexi time - allowing you to fit your working hours around your individual needs
- Flexible working (we are happy to discuss options such as compressed hours)
- Agile working - option to work from home, your team zone, and spaces across the force
- Fantastic market-leading public sector pension scheme with up to 16% employer contribution
- Corporate travel schemes - local rail, bus services and metro discounts
- Access to private healthcare and eye test vouchers
- Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
- We've invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support.
- Access to gyms in some stations
- Sports & Social Club - join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
- Cycle to work scheme
- Opportunity to volunteer in local community