
New Job - IT Pre-Sales Specialist - London
- London
- £48,000 per year
- Permanent
- Full-time
- £48,000 per annum + travel expense up to Zone 6
- Permanent
- Central London
- Ref: 23052
- Define customer requirements and translate them into technical solutions.
- Create high-level and detailed designs, proposals, and solution architectures.
- Provide technical consultancy and support to the company's customers during the pre-sales and post-sales phases.
- Outline project plans, update progress of execution, including recovery plans.
- Conduct revenue and profit analysis.
- Research and identify emerging technology trends relevant to customer needs and business strategy
- Identify technology trends, Create new products.
- Provide strategic input into product roadmaps and innovation initiatives.
- Drive and manage technology evaluation stage.
- Coordinate with suppliers for product cost and quotations.
- Expand sales and pre-sales efforts.
- Plan and handle presentations to customers, third parties, and suppliers.
- Attend meetings with relevant parties.
- Organize and lead project staff.
- Notify line manager of issues, customer complaints, and new business opportunities.
- Escalate issues, customer complaints, and new business opportunities to the line manager.
- Travel to various offices as required.
- Create project documentation.
- Provide skills transfer and training to engineers.
- Assist technical team in delivering Enterprise IT solutions.
- Evaluate and ensure best-fit solutions.
- Support end-to-end deployment of services and complex solutions.
- Support investigations and redesign of installed network devices.
- Maintain 3rd party vendor certificates and partnerships including his/her own certificates.
- Handle ad hoc requests from line manager and senior management.
- Knowledge in network and security products such as Cisco, Palo Alto, Fortinet, Zscaler, CrowdStrike, CATO and other equivalent vendors/service providers.
- Knowledge of new technologies of Enterprise IT solutions such as SD-WAN, SASE, EDR/MDR and IoT.
- Maintenance and installation experience of network & server infrastructure.
- Familiarity with Windows Servers/PCs, VDI, VM and good understanding of IaaS/PaaS/SaaS platforms like AWS and Azure.
- Ability and Proficiency to create high standard technical documentation, including high & low level Design Docs.
- Valid CCNP or PMP/PRINCE2 Speciality or equivalent certification with hands-on experience.
- Valid PMP/PRINCE2 Speciality or equivalent certification with hands-on experience.
- Valid CISSP is highly in advantage
- Proven customer service experience across all customer levels.
- Experience in designing, troubleshooting, and evaluating solutions.
- Flexible approach to work hours and strong time management and multitasking skills.
- Fluent in English (reading/writing/speaking/listening).
- Strong sense of responsibility, work ethics, and reliable attendance.
- Ability to work within a team and to delegate tasks within the team.
- Promotion and following of company rules and procedures.