Business Analyst – Housing Services Transformation

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  • Greater London
  • £500 per day
  • Permanent
  • Full-time
  • 1 month ago
Business Analyst – Housing Transformation£500/day | Inside IR35 | 3-month rolling contractHybrid – 1-2 days per week on-site in Central LondonLocal Government | LondonSalt’s Local Government team is working with a London-based council to recruit a Business Analyst to support a major Housing Transformation programme.This isn’t a digital BA role. The council is looking for someone with hands-on experience delivering operational and service improvements across core housing services – particularly repairs, allocations, housing needs, compliance, and data accuracy. You’ll play a key role in driving change across frontline services and internal processes, helping to reshape how housing operates at a local level.Key responsibilities:
  • Process mapping of current (“as-is”) and future-state (“to-be”) services
  • Requirements gathering – functional and non-functional
  • Supporting service leads to define and implement changes to processes, data, and service models
  • Engaging with stakeholders across housing, property, customer services, and compliance
  • Light-touch project management where required
  • Collaborating closely with operational housing teams and transformation leads
What we’re looking for:
  • Strong background in business analysis within local government housing
  • Clear experience working on service transformation, not just digital delivery
  • Deep understanding of housing operations such as repairs, housing needs, allocations, or compliance
  • Strong process mapping, stakeholder engagement, and documentation skills
  • Experience working with housing systems (e.g. NEC, Northgate) is a bonus, but not essential
This is a 3-month rolling contract, paying £500/day inside IR35, with 1-2 days per week on-site in Central London.If you’ve led housing transformation work before and want to make a tangible impact in a high-profile change programme, we’d like to hear from you.*Rates depend on experience and client requirementsJob InformationJob Reference: JO-2507-355164Salary: £0.00 - £500.00 per day + Inside IR35Salary per: dayJob Duration: 3 month rollingJob Start Date: 18/08/2025Job Industries: Programme & Project Management JobsJob Locations: Greater LondonJob Types: Contract

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