
Tax Technology Assistant Manager
- Birmingham
- Permanent
- Full-time
- Working with the Tax Technology team and Tax service line SMEs to support with the identification of opportunities for business process automation through the application of enhanced technology.
- Working with the Tax Technology leadership team and the Tax service line to assess the business cases of various technology solutions.
- Assisting the Tax Technology team with the adoption of AI and automation solutions introduced by project demands, and the introduction of business process and other organisational changes arising from the enhanced automation to realise business benefits.
- Reporting to the Tax Technology Manager, you will be responsible for supporting the team in defining the target business process and user stories to deliver the increased level of automation and AI adoption.
- Supporting and facilitating clear and timely communication and coordination between the business and the wider Tax Technology team during the delivery cycle.
- Participating in functional and user testing, ensuring that business requirements are captured in test scenarios and to ensure the solution ultimately meets the business's needs.
- Experience in Tax Technology-enabled business change projects or workstreams.
- Experience and knowledge of tax compliance processes.
- Experience using data analytics tools to gather, review, and analyse business requirements, including KPIs, and other key metrics.
- Customer journey mapping experience and translation into wireframes and user stories, within an agile development environment.
- Excellent communication skills, written and oral, and ability to engage with and influence stakeholders across multiple business disciplines.
- Experience of working with UX design teams/agencies.
- High level of attention to detail and adherence to processes.
- Commercially minded.
- We recognise that our people are our most important assets. That's why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.
- Hybrid and Flexible working
- 26 Days Holiday (with the option of purchasing additional days)
- Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
- Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.