
Risk & Compliance Manager
- Eastleigh, Hampshire
- £35,000 per year
- Permanent
- Full-time
- Ensure compliance KPIs and objectives are met, ensuring a culture of ‘Treating Customers Fairly’ and putting the client first, with consistent delivery of the right customer outcomes
- Promote, develop and enable our values and culture within the team and across the business
- Oversee compliance ‘sign-offs’ as required, e.g. changes to the online and offline client journey, financial promotions, letters etc.
- Oversee regulatory breaches, complaints, data protection, financial crime and all other relevant regulatory and legislative requirements
- Understand and develop own knowledge of regulatory & legislative obligations (including FCA and Data Protection) ensuring the business operates within the required standards
- Dependable leader with the ability to encourage and work in a trusted environment
- Effective at promoting a team focus on technical excellence with service and quality standards at the forefront
- Confident and capable in, communicating, networking, presenting, influencing, managing relationships and providing an excellent client experience
- Knowledgeable of FCA regulations, in particular Conduct Risk & Consumer Duty
- Thorough understanding of insurance products, distribution and processes and commercially sensitive whilst considering business and regulatory risks
- Recognised industry and/or professional Level 3 Qualification
- Commitment to work towards the ICO Advanced Certificate in Compliance
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering