Delivery Manager (Public Sector)

• Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.
• Effectively manage project risks and issues, escalating where appropriate.
• Comply, and ensure team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, at all times.

• Understand critical success factors for the project (beyond the traditional measures: on time, on budget and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.
• Be responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.).
• Exploit opportunities for adding value to the client, ensuring that expectations are proactively managed and issues are addressed promptly and appropriately.

• Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.
• Put people first & develop others – You’ll manage, coach and develop a small number of staff, with a focus on managing employee performance
• Ensure all team members have clear goals, receive regular feedback and have timely and constructive appraisals.
• Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the project.
• Have responsibility for staffing teams and on-boarding of new team members.
• Build and maintain constructive and collaborative relationships with the client, other suppliers and third-party stakeholders.

• Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.
• Promote successes Kainos-wide, to our customers and to the market, through case studies, award submissions, blogs, tweets etc.
• Understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance.
• Professional Development and Growth
• Contribute to continuous improvement initiatives within the Management Capability.
• Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly.
• Encourage innovation in technology and process both within the project and outside the project.
• Proactively assist with recruitment activities to enable stable organisational growth.

• Minimum of 2 years demonstrable success managing software delivery projects using agile methodology for external customers.
• UK public sector experience (central government).
• Substantial experience in managing and leading project teams including line management responsibility.
• Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government).
• Strong commercial awareness and sound understanding of project dynamics.
• Excellent interpersonal skills.
• Highly flexible (including a willingness to work away from home base).

• Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.
• Evidence of securing significant follow-on business with an existing client.
• Holds a current and recognised Project or Programme Management certification.
• Experience of project delivery aimed at digital transformation. Evidence of innovating or leading initiatives to improve management and leadership practices within a team or an organisation.

Kainos