Learning Experience Technologist - 12 Month Contract

• Maintain and update course catalogue, notifications, training profiles, and assessments and ensure accuracy and completeness of data submitted to the system.
• Learning communications triggered through technology.
• Design and manage the LMS webpages and associated logic/algorithms.
• Implementation of learning solutions ensuring quality and seamless learning experience.
• Experimentation and design of learning in the flow of work incorporating AI approaches to improve the end-to-end learning experience.
• Advisory in the continuous improvement of the LMS, and suite of learning platforms to ensure a user experience that inspires a continuous learning culture and supports our learning academies.
• Proactively advise on potential learning technology vendors.
• Champions Self-Service and promotes new strategies across Tier 0 to improve the customer experience.
• Monitor, research, and test system and courses to ensure reliability/availability based on quality expectations. Escalate any problems, usage trends and generate reports as requested.
• Obtain a deep understanding of all components, features, and functions of the LMS advising Digital Services, L&D or IT.
• Recommends innovative technologies to support the colleague experience.
• Checks for accessibility guidelines for solutions and services are adhered to. Escalates as required.
• Advises relating to security roles and data management required for learning technologies.

• Be comfortable working independently with LMS for content implementation and design application.
• Excellent interpersonal skills, verbal and written and strong skills in Microsoft Office Applications
• Strong ability to multitask and excellent customer service skills
• Web design / HTML experience including CMS (Content Management System) knowledge-specifically administration including HTML, CSS, and jQuery
• Skills associated with a graphic designer/developer-for image editing (re-touching, re-sizing, manipulation) and writing/editing code.
• Experience managing end to end learning experiences and content with a variety of content sources/platforms.
• Generative AI
• Microsoft Power Apps

• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• Paid 5 days yearly to volunteer through our Sage Foundation
• Enhanced parental leave
• Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
• Access to various helpful memberships for finances, health and wellbeing

Sage