
Team Leader - Field Services
- Royal Tunbridge Wells, Kent
- Permanent
- Full-time
- Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work and health & safety compliance.
- Work safely and effectively as part of a one/two/three-person crew installing and maintaining equipment onsite, diagnosing problems and taking appropriate action with minimal supervision.
- Provide feedback to managers for performance reviews and project improvements.
- Take ownership of designated Field Services H&S tasks.
- Train and support Assistants and Technicians on the job.
- Safely operate and maintain company vehicles; report defects promptly.
- Complete all site works to client satisfaction.
- Clean, secure, and care for company vehicles, tools, and equipment.
- Handle loading/unloading materials safely and correctly with a high regard for health & safety.
- Follow all company H&S policies, RAMS, and wear correct PPE.
- Engage with clients on-site to communicate progress and offer support.
- Share feedback and ideas with supervisors for continuous improvement.
- Proven experience in a similar field-based or technical role is essential.
- Strong understanding of the water and wastewater industry is advantageous.
- Ability to use a range of hand tools to install, maintain, and troubleshoot monitoring equipment.
- Professional, approachable, and positive “can-do” attitude.
- Self-motivated with a drive to succeed and deliver high-quality work.
- Customer-focused with a commitment to right-first-time delivery.
- Full clean UK driving licence.
- Right to work in the UK is essential.
- Enhanced maternity, paternity and adoption pay and leave
- Company pension
- Life assurance scheme (x4 salary)
- Medicash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
- Refer a friend scheme
- Employee assistance programme (access to GP appointments and mental health support)
- Competitive annual leave plus bank holidays
- Training and career progression opportunities