Sales Administrator
- Hemel Hempstead, Hertfordshire
- £26,000-28,000 per year
- Permanent
- Full-time
Full-Time | Permanent | Monday to Friday, 9am - 5:30pmAbout the RoleWe’re looking for a Sales Administrator to join a fast-paced and growing business, supporting the sales and finance teams with day-to-day operations. This role is perfect for someone who enjoys variety, thrives under pressure, and wants to be part of a collaborative, dynamic team environment.You’ll be the key point of contact for customer queries, order processing, and logistics support. The role is highly data-driven, so advanced Excel skills will be essential particularly VLOOKUP, Pivot Tables and data analysis.What You’ll Be Doing
- Processing daily B2B and B2C sales orders
- Raising and sending invoices, uploading to customer portals
- Managing and analysing order files (CSV) and liaising with logistics partners in the UK & US
- Providing customer service support via phone and email (including credit control)
- Assisting with key account management where required
- Creating commercial invoices, packing lists, and certificates of origin for international shipments
- Preparing customer samples and supporting sales team meetings at head office
- Assisting with event and exhibition preparation (UK, EU & USA)
- Handling courier collections and demo stock management
- Keeping product and logistics documents up to date
- Previous experience as a Sales Administrator, Sales Support, or similar role
- Strong MS Excel skills – including VLOOKUP, Pivot Tables and managing large datasets
- Confident using other MS Office applications (Word, Outlook, PowerPoint)
- Excellent written and verbal communication skills
- High attention to detail and a proactive approach
- A strong team player who can also work independently when needed
- Ability to work well under pressure and meet tight deadlines
- Competitive salary
- Office-based Mon-Thu, with work from home on Fridays
- A supportive, creative, and collaborative team environment
- Opportunities to learn, grow, and progress
- Gym membership
- Yearly bonus