Manager, GBS - Finance Transformation

Deloitte

  • United Kingdom
  • Permanent
  • Full-time
  • 2 days ago
Connect to your IndustryOur Global Business Services (GBS) OfferingsDeloitte's GBS practice provides market-leading advisory services supporting the design, execution, transformation and operation of GBS, Shared Services and Business Process Outsourcing (BPO) organisations. Collaborating with both blue-chip and challenger enterprises, the GBS team has the breadth and depth to deliver tailor-made solutions from conception to completion across all industry verticals and corporate functions. As the GBS model increasingly becomes the digital transformation engine for the wider organisation, the Deloitte GBS team brings the combined functional and technological expertise to support clients in their development of digital strategies and implementation of next generations digital solutions.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityWe are looking for talented Managers to join the Deloitte GBS team with demonstrable expertise delivering solutions that have driven enterprise performance and profitability. Areas where we are seeing an increasing demand are GBS and Shared Services strategy, 'service excellence' frameworks, as well as BPO Advisory related services.Your responsibilities include:
  • Provide strategic guidance to clients on optimising their GBS, Shared Services, BPO functions, and Service Management capabilities, leveraging advanced technologies and best practices.
  • Engage and collaborate with clients to understand their business objectives and goals and develop a plan for setting up or maturing their GBS, Shared Service our Outsourcing operations. This includes conducting feasibility studies, assessing organisational readiness, defining scope and objectives, visioning, and creating a roadmap for implementation.
  • Conduct in-depth analysis of client data, identifying trends, insights.
  • Performing complex financial analysis to support business case development and benefits realisation.
  • Foster strong client relationships, serving as a trusted advisor and maintaining a deep understanding of their business needs.
  • Planning and managing a project or work stream (including a team) to time and to budget in support of the overall project plan.
  • Foster strong client relationships, serving as a trusted advisor and maintaining a deep understanding of their business needs.
  • Support business development efforts and growth, including identifying new opportunities, developing proposals, and expanding relationships with existing clients.
  • Mentor and develop junior team members, providing guidance and support in their professional growth.
  • Support market eminence efforts for GBS, including staying up-to-date with industry trends, emerging technologies, and regulatory changes that impact GBS, Shared Services, and BPO sectors.
Connect to your skills and professional experienceYour professional experience should include:
  • Experience in the GBS, Shared Services, and/or BPO, with a proven track record of delivering successful engagements.
  • Experience in or around one or more of the disciplines, i.e., GBS and Shared Services strategy, business case development, operating model design and implementation, transition, BPO advisory, Service excellence/management.
  • Demonstrated leadership skills, with the ability to effectively manage and inspire teams to achieve exceptional results.
  • Excellent client relationship management skills, with a focus on building long-term partnerships and delivering exceptional client service.
  • Proven experience in driving / supporting business development, including identifying opportunities, developing proposals, and expanding client relationships within the Private Sector.
  • Deep understanding of industry trends, emerging technologies, and regulatory landscape impacting GBS, Shared Services, BPO sectors.
  • Strong communication, presentation, and influencing skills, with the ability to effectively communicate complex concepts to diverse stakeholders.
Connect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.Finance TransformationOur clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of.”-Dan, ConsultingOur hybrid working policyAt Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Be part of Deloitte North and South EuropeAt Deloitte, you'll be joining an innovative firm, working together to make positive change happen. In the UK, we are part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network.Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta) Ireland, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK, as well as countries further afield in the Middle East, including Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen).There are more than that make up our dynamic teams across these regions, and we have an unmatched breadth and depth of capabilities in a wide range of business areas across different regions.Connect to your return-to-work opportunityAre you looking to return to the workplace after an extended career break?For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to youMaking an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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