
Housing Management Worker
- Silloth, Cumbria
- Permanent
- Full-time
- Older people service over 55’s and younger people with learning disabilities
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies and community.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To keep our properties fully occupied and the rent accounts up to date.
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done
- Will be a people person, with a background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A “can do” positive attitude, you’re proactive and well organised, and able to work on your initiative.
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
- We can be a bit flexible around what hours you work, (or we’re open to agreeing a work pattern with you)
- 7.50 hours a day Monday to Friday
- Based at our service in Silloth you’ll spend your time with customers or in the office which is accessible for our customers.
- Able to use technology for creating and updating Health and Safety records, making benefit claims and doing tenancy signs ups,
- Occasionally you will need to cover other schemes or attend team meetings, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
- You’ll need an Enhanced DBS check done and we pay for that.
- 34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39, and time off for volunteering too!
- Health cash plan saving you from £1140 per annum. We’ll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.
- Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
- We Grow Our Own colleagues (not literally of course!), when you’re ready for the next step in your career, you can grow with us!
- Colleagues really matter to us, that’s why we’re the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
- Learn more about our benefits on our website.
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