Systems Controller / Container Planner

• Own and deliver the daily container plan, ensuring containers are scheduled based on operational priority.
• Produce detailed resource plans to assign labour (gangs) effectively to container activities.
• Prioritise container allocation to bays, adjusting dynamically based on business needs.
• Manage bay turnover by efficiently moving empty containers off bay and bringing new ones on.
• Allocate palletised loads to bays and coordinate live load trailer unloading.
• Liaise closely with shunt operations to balance inbound and outbound movement, optimising bay and driver utilisation.

• Plan and assign labour across all container and bay activities, ensuring full alignment with workload and shift patterns.
• Allocate PPT drivers effectively to support operational flow across the site.
• Conduct daily agency performance reviews to ensure labour standards are met.
• Take ownership of the core handballer devan count, ensuring accurate tracking and efficient deployment of manual resource.
• Produce the labour and bay plan for the next shift to support seamless handovers and readiness.

• Schedule outbound picks ahead of load-by times.
• Coordinate consolidation and shortfall management to protect outbound operations.
• Monitor and manage Co-pack workload, issuing picks where required.
• Investigate and resolve inbound stock discrepancies (over/under).
• Clear issue pallets from the 'sin bin' and manage NOK1 (rework) areas to prevent gridlock.

• Escalate system issues and performance faults promptly to minimise downtime.
• Manage account access for new users and process password resets.
• Oversee wearable and truck-mounted terminals, escalating faults to customer IT.
• Log outages and system disruptions for statistical reporting.
• Produce operational reports including:

• End-of-shift handover summaries
• Empty container reports (e.g. to Bridge)
• Weekly productivity and KPI reports

• Enforce process and scanning adherence across operational staff.
• Train and upskill team members (including admin and supervisors) on systems and RF gun use.
• Communicate shortages clearly with relevant teams for swift resolution.
• Manage and distribute the cleaning schedule for bays.
• Act as a key communication point between internal departments and external contacts to ensure seamless stock and container flow.

• Proven experience in container planning, labour allocation, or warehouse resource coordination.
• Strong understanding of warehouse management systems and operational flow.
• Proficiency with SAP and EWM systems.
• Ability to communicate clearly and influence across all levels of the business.
• Exceptional attention to detail and time management skills.
• Knowledge of handballer/container unloading operations.
• Analytical thinking and confident decision-making under pressure.

• Must be able to work a rotating shift pattern (earlies and lates), including every third Saturday.

Wincanton