Print Shop Manager
- London
- Permanent
- Full-time
- Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hour's situation
- Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info
- Contacts clients with questions on specifications and/or questions regarding print job submitted
- Ensures all project deadlines are met, and associated cost budgets are adhered to
- Trains shop staff on proper production procedures and techniques
- Ensure that the equipment is properly maintained and upgraded. Recommend new acquisitions that will increase productivity
- Manage inventory and organization of supplies
- Resolves all customer escalations in a professional manner
- Fills in for various departments as needed.
- Other duties as assigned
- At least 3 – 5 years' experience in a related field
- Experience with Grand Large Format Printing
- Strong leadership ability to motivate employees
- Superior customer service ability and experience in working with customers both over the phone and in person
- Ability to communicate effectively with employees when delegating work and explaining procedures and processes
- Expert knowledge of equipment and materials
- Ability to speak knowledgeably about department capability and company to potential and existing clients
- Highly developed organizational ability
- Ability to handle multiple tasks without losing focus