ERP Application Support Analyst

Bristow Holland

  • Colchester, Essex
  • £40,000 per year
  • Permanent
  • Full-time
  • 1 month ago
An exciting and growing company based in Colchester is looking to appoint an experienced ERP Application Support Analyst to join its expanding IT team.This is a fantastic opportunity to join a forward-thinking business offering a flexible hybrid working model, with two days per week working from home. The successful candidate will support and develop ERP systems across the group, working on a range of impactful projects that improve business processes and drive operational efficiency.Key Responsibilities:
  • Provide support and development for the business’s ERP systems
  • Collaborate with users to solve business problems and drive improvements
  • Gather and document business requirements, translating them into specifications, test plans, and procedures
  • Design and maintain BI reporting using ERP functionality, Crystal Reports, Excel, Power BI, etc.
  • Ensure ERP security and user profiles are kept up to date
  • Perform Oracle and SQL database administration, including background jobs, releases, and restores
  • Deliver helpful, customer-focused support to end-users
  • Stay up to date with ERP developments to ensure the business gains maximum ROI
  • Encourage simplification, standardisation, and innovation across ERP platforms
Required Skills & Experience:
  • Solid experience supporting ERP (Enterprise Resource Planning) systems
  • Strong working knowledge of Microsoft operating systems
  • Proficient in SQL and Oracle database environments
  • Experience with cloud platforms such as Office 365, Azure, or AWS
  • Familiarity with ITIL service management practices
  • Ability to clearly communicate technical concepts to non-technical stakeholders
  • Skilled in reporting tools such as Crystal Reports, Power BI, and Excel is a bonus not essential

Bristow Holland