Facilities Manager

• Ensures compliance with legislative, client, and Quality, Health, Safety, and Environmental requirements at site(s).
• Coordinates local client and budgets/forecasting in collaboration with the multi-site Facilities Manager.
• Approves invoices, goods received notes, and statements for payment purposes.
• Focuses on delivering all FM Operations SLA's in accordance with KPIs and output measurements.
• Coordinates with operations team and third-party suppliers to deliver service level agreements.
• Supports and monitors 3rd party maintenance supplier activities and reports any corrective works arising.
• Collaborates with project managers to ensure fully integrated FM/projects delivery.
• Reports all accidents, occupational illnesses, and emergencies within 12 hours of initial occurrence.
• Ensures contractors operate within appropriate QHSE processes and client HSE standards.
• Conducts monthly self-assessment SLA checks to support quarterly contract performance requirements.
• Creates and validates site procedures aligned with standards.
• Maintains the image and visual standards of the site/s and addresses any concerns.
• Manages and develops local-based staff to maintain a motivated team.
• Facilitates upward and downward communications within the team.
• Understands and meets customer requirements while ensuring constant communication.
• Coordinates operational delivery within designated site areas.
• Utilises CMMS to capture all Planned Maintenance, Reactive Maintenance, and General Work Requests.
• Manages asset registers, maintenance plans, and the site Capital Budget Plan for facilities-related assets.
• Coordinates out-of-hours support service when required.
• Develops partnering relationships with key clients in the location.
• Promotes a consistent professional image and brand through close liaison with the central support team.
• Completes all required reporting (client and ), and delivers monthly mandatory presentations.
• Actively seeks further scope increases and responsibilities adding to the site SLA using the change control process.

• Experience in hard and soft services facilities management, or relevant qualification.
• Previous experience in Electrical Installations, HVAC, IOSH, or NEBOSH General Certificate is desirable.

• People management skills and the ability to communicate effectively at all levels.
• Proficient in Word, Excel, and PowerPoint.
• Ability to work collaboratively to provide exceptional levels of customer service.
• Ability to work under pressure and exceed SLAs.

• Familiarity with the Facilities Management industry.
• Commercial awareness.
• Strong understanding of health, safety, and environmental considerations.

• Experience delivering technical services and projects on time.
• Experience in a manufacturing/production environment is desirable.
• Practical experience in working with supply partners to deliver integrated services.
• Customer service experience and effective communication skills at all levels.
• CMMS experience (WO Management Process) is required.
• Experience managing and maintaining a site budget is desirable.

Resourcing Group