Operations Manager

• Management of the rail operations team, ensuring effective utilisation of competent resource to safely deliver rail operations plans
• Development of rosters for the rail operations team, ensuring sufficient available resource to deliver operations plans at all times
• Management of welfare of rail operations team members in line with company procedures
• Lead the planning of all rail operations carried out at LM RIC, ensuring plans are suitably prioritised, and effectively visualised & communicated to the rail operations team and all other affected stakeholders on a daily basis
• Chair daily and weekly rail operations planning meetings
• Work with the Operations Trainer & Assessor to ensure that rail operations team members have the required competence to carry out the full range of their duties and that such competence is maintained at all times
• Work with the Operations Safety & Standards Manager to implement the fatigue risk management system (FRMS) to proactively monitor levels of fatigue within the rail operations team, and enable timely intervention to mitigate associated risk
• Work with the Operations Safety & Standards Manager to ensure that operational standards, procedures, and rules are fit for purpose and are effectively implemented, regularly reviewed, and updated to incorporate best practice
• Carry out operational audits and quality checks to proactively monitor levels of compliance with operational standards, procedures, and rules - and to identify areas of good practice

• Thorough knowledge of training driving, and shunting techniques within depots, yards & sidings
• Previous line management of rail operations teams - including train drivers and/ or shunters
• Formal management qualification (Desirable)
• IOSH Managing Safely (Desirable)
• Trained Accident Investigator
• Personal Track Safety (Desirable)
• Behavioural Based Safety training (Desirable)
• Excellent knowledge of railway operations (Mainline & Depot)
• Conversant with the Railway Rule Book
• Familiar with relevant Health & Safety Legislation and Rail Industry Standards
• Knowledge of ORR guidance document 'Managing Staff Competence - Railway Safety
• Excellent knowledge of non-technical skills in a railway operational environment

Navartis