Quality & Governance Assistant

NHS

  • West Midlands
  • £25,059-30,322 per year
  • Permanent
  • Full-time
  • 2 hours ago
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWINGLINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6611PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINKMain duties of the jobReporting to the Quality & Governance Business Partner, youll play a key role in ensuring clinical and operational excellence across the region.This is a field-based role requiring regular visits to centres, helping to foster a culture of continuous improvement, learning, and compliance. Youll contribute to internal inspections aligned with the CQC framework and support the delivery of our national Quality Strategy.Your work will involve monitoring quality indicators, analysing data, reviewing risk registers, and supporting teams with technical advice and capacity building. Youll collaborate with a wide range of stakeholders, including clinical teams, centre managers, ICBs, and regulatory bodies.About usOnly when choice is a reality for each of us, can we create a better, more equal world for everyone. Here at MSI Reproductive Choices UK we are proud to be a social enterprise that is changing the world for the better, we reinvest and donate our profits towards creating a positive social change across 37 countries globally.As one of the world's leading providers of sexual and reproductive healthcare our aim is simple: to empower clients to make the reproductive choices that are right for them. That is what we mean by client-centred care.At MSI, our client-centred care philosophy means respecting our clients as active partners in their own service, caring about who our clients are, their experiences, and how they feel before, during and after they access care with us.We're proud to be an equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.MSI Reproductive Choices is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.DetailsDate posted03 September 2025Pay schemeOtherSalary£25,059.10 to £30,321.51 a year dependant on experienceContractPermanentWorking patternFull-timeReference numberB0539-25-0157Job locationsMSI Reproductive ChoicesUnited Kingdom - North West / West Midlands (UK centres)B15 2ULJob descriptionJob responsibilitiesFor full details, view the job description:https://www.msichoices.org.uk/wp-content/uploads/2025/08/Job-Description-Quality-Governance-Assistant-May2025.pdf Job descriptionJob responsibilitiesFor full details, view the job description:https://www.msichoices.org.uk/wp-content/uploads/2025/08/Job-Description-Quality-Governance-Assistant-May2025.pdfPerson SpecificationSkillsEssential
  • Experience of working in a leadership role within the healthcare sector, either operationally, multi-site support, clinical or non-clinical
  • Excellent communication skills, able to build relationships across multiple teams and communication effectively
  • Excel Intermediate or above
  • Highly IT-literate; comfortable using Microsoft Word and Outlook, IT systems like Datix and Maxims, and internet-based applications such as SurveyMonkey and One Trust or similar
  • Proven ability to work in a multidisciplinary team, across organisational levels and departments
  • Internal and external stakeholder working and relationship building
  • Excellent analytical capability: able to anticipate obstacles and thinks ahead to draw logical solutions to problems
  • Experience and/or training in monitoring outcomes and effectiveness
Person SpecificationSkillsEssential
  • Experience of working in a leadership role within the healthcare sector, either operationally, multi-site support, clinical or non-clinical
  • Excellent communication skills, able to build relationships across multiple teams and communication effectively
  • Excel Intermediate or above
  • Highly IT-literate; comfortable using Microsoft Word and Outlook, IT systems like Datix and Maxims, and internet-based applications such as SurveyMonkey and One Trust or similar
  • Proven ability to work in a multidisciplinary team, across organisational levels and departments
  • Internal and external stakeholder working and relationship building
  • Excellent analytical capability: able to anticipate obstacles and thinks ahead to draw logical solutions to problems
  • Experience and/or training in monitoring outcomes and effectiveness

NHS