
Head of Consultancy – Health and Safety Services
- Cannock, Staffordshire
- £90,000 per year
- Permanent
- Full-time
Salary: Up to £90,000 per annum + £25,000 Commission
Contract Type: Permanent
What We Can Offer You: Hybrid or Remote Working, single cover healthcareWhy Do We Want You?Are you ready to lead the consultancy services for an ambitious, high-performing business in a fast-growing sector?Phoenix Health & Safety, part of Wilmington plc, is rated 4.9 stars on Trust Pilot and has put the “customer” back in customer service. We provide training, guidance and expertise to help customers as they navigate their way through the complexities of health and safety legislation.We are seeking an experienced and dynamic Head of Consultancy to join our senior leadership team, responsible for developing and leading our health and safety consultancy services division.This role will be instrumental in building and growing our consultancy practice while ensuring the highest standards of service delivery to our clients.Please note: At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!Job Purpose, Tasks and ResponsibilitiesThe Head of Consultancy Service Development is responsible for strategically designing and implementing innovative consultancy service offerings that address the evolving needs of clients in the health and safety sector.This role encompasses the development of comprehensive retained consultancy packages and the execution of legal compliance audits and inspections. You will be responsible for:Service DevelopmentDesign and develop consultancy service offerings, including:
- Retained consultancy packages
- Deliver legal compliance audits and inspections providing:
- Risk profiling and training needs analysis (TNA) ISO 45001 and 9001 system design and implementation
- Construction phase plan development and CDM support Toolbox talks, policy development, and bespoke advice
- Develop/adopt digital tools/apps to enhance service delivery - e.g. Safety Management Systems and/or risk assessment development tools
- Build, lead and develop a team of health and safety consultants
- Set performance targets and conduct regular review
- Implement training and development programs
- Foster a culture of excellence and continuous improvement
- Develop and manage pricing strategies and commercial models for consultancy services
- Create and manage departmental budgets and forecasts
- Contribute to bid and tender development for strategic accounts and frameworks
- Identify and pursue new business opportunities in partnership with Sales and Marketing teams
- NEBOSH Diploma or equivalent higher-level qualification
- Chartered membership of IOSH (CMIOSH)
- Significant experience in health and safety consulting
- Experience in a senior management role
- Proven success in building and scaling consultancy operations
- Deep knowledge of UK H&S legislation and sector-specific regulatory frameworks
- Strong commercial acumen and a track record in driving revenue growth
- Exceptional leadership, coaching, and team development capabilities
- Strategic thinker with entrepreneurial mindset
- Results-driven with strong problem-solving abilities
- Excellent interpersonal skills
- High level of professional integrity
- Ability to influence at senior level