15 AugWritten ByWe are recruiting for an Administrator to join a friendly, fast paced, and well-established company based on the outskirts of St Albans.You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works. You will be using Concept Evolution software so experience of this software is essential.Due to the location, you need to be a driverWhat's in it for you:Salary: up to £25k-£29kHours: 8.30am-5pmA close-knit and supportive team20 days annual leave plus bank holidaysBUPA private healthcare after 6 months' probationFree parkingKey responsibilities:Answer phone calls and emails on the helpdesk and provide assistance to customersBuild a close working relationship with field colleagues and managers, keeping up to date with client knowledge and activities, and liaise regarding maintenance visitsIssue all required works for site engineersEnsure engineers have logged works and chase for updatesCheck and approve engineer timesheets each weekOrganise specialist visits when requiredAnalyse and approve invoices from specialists and sub-contractorsDeal with any pricing or queries on invoicesUpdate all contract files and add buildings on the systemEnsure Contract Managers are advised of contract's due to expire and source renewal costs from SpecialistsIssue invoices to clients on monthly/quarterly basisWhat the employer is looking for:Concept Evolution software experienceExperience within a similar busy administration/customer service roleOrganised and able to work to deadlinesProactive and flexible approach to workA-C grade GCSEs including English and Maths - preferredAbility to take on extra work and responsibilities when covering staff absences/holiday coverDue to the location, a driving license and own car is essentialRed Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
