Andras Hotels - Estates Officer

Andras Hotels

  • Belfast
  • £13.90 per hour
  • Permanent
  • Full-time
  • 8 days ago
Andras Hotels - Estates OfficerAbout UsAndras Hotels is Northern Ireland's largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.What is the Job?This exciting position offers an exceptional opportunity for a dynamic individual to join our estates department, based at our corporate headquarters. As an integral part of the estates team, you will work closely with the estates manager and on-site maintenance engineers spearheading the execution of practices across our portfolio of hotel and commercial properties, upholding our stringent quality benchmarks and delivering outstanding experiences for the guests and clients. You will gain exposure to various facets of property management and receive training across a spectrum of skills. This role empowers you to contribute significantly to delivering outstanding experiences for the guests and clients frequenting our establishments.Why work for us?At Andras, we actively seek out skilled and passionate individuals across all levels to become part of our dynamic team. We adopt an environment that nurtures personal and professional growth, encouraging our team members to grow their expertise, and ensuring that every team member feels valued and rewarded for their dedication and achievements within our company.Hours40 hoursWhat we offer:Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friendsHealth Care Cash PlanDiamond membership of Kingsbridge Hospital GroupEnhanced Pension SchemeEnhanced Maternity PayEnhanced Paternity PayCycle to workRecruit a friend schemeEmployee Appreciation and Social EventsEmployee of the Month Award£20 for completion of FLOW trainingIncreased Annual leave with serviceDiscount at Bodyscape - Employee rate and family and friend rateCyrospa discount rate at BodyscapeDiscount at PuregymCommunication and advice on Health and WellbeingAndras Academy - Training and Development Programmes and progression opportunities within the Andras Hotels GroupWork for globally renowned Hotel BrandsReward Club Incentive SchemeHotel Incentive schemeAbout the roleYour day to day· Handle scheduled and unplanned maintenance requirements for the hotels and property portfolio from listing the ticket, obtaining quotes from contractors and ensuring prompt and complete resolution of the issue,· Dealing with repair requests based on priority with the aim to be capable of prioritising these requests on your own.· Complete administrative tasks with the estates department and with property management and tenant liaison.· Dealing with issues with systems and equipment and escalate to Line Manager when required· Complete Service Charge Budgets and Reconciliations for Commercial properties· Scheduling of fire & lift safety service visits and other systems.· Assist the Estates team and hotels with Preventative Planned Maintenance schedules as required and create user documents as a reference.· Be involved in minor but exciting projects across the group.· To work collaboratively across teams and perform other tasks and duties as requested by management.· Liaise with Line Manager to ensure procedures are correct and policies complied withHow do I deliver this?We genuinely care about people, and we show this through living the Andras Hotels behaviours.Teamwork - work with commitment, cooperatively and effectively with othersBrand Hearted - understand and live the brand standards, exhibiting a positive, friendly manner with customers and colleaguesDiversity & Respect - welcome, include and demonstrate respect for all individuals from all groupsIntegrity - honest, respectful and accountableAbout the companyWe are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. We are the city's largest hotel group approaching 1000 bedrooms in the city.Required Criteria
  • • Strong skills in computer applications in Microsoft suite and Cloud applications
  • • Excellent verbal and written communication
  • • Experience if working in a team in a fast paced environment
  • • Customer service skills
Desired Criteria
  • • Experience if working in a role in building management
  • • An understanding of project management
Skills you'll need

Andras Hotels