Regional Assessor
- London
- Permanent
- Full-time
Field Based (ME, CT, TN, BN, BR, CR, RH, SE)
Competitive Salary, Company Car & BonusWelcome to Marshalls plc where you have an opportunity to shape extraordinary landscapes. As a powerhouse in the industry since 1890, we take pride in our legacy of manufacturing quality hard landscaping, building and roofing products. We're proud to have paved every square on the Monopoly board. So, whether you're exploring iconic paths or striking a pose at famous landmarks, chances are you've crossed paths with our products!We have an unrivalled offering of products, a respected brand, and a successful sales team! It's within this passionate team at Marshalls, that we're recruiting for a Regional Assessor.So, What's the mission?
In this role, you will be responsible for recruiting, developing, and supporting contractors within the Marshalls Accredited Scheme. By assessing workmanship standards, delivering training, and building trusted relationships with driveway installers and landscape contractors, you will play a vital part in protecting the Marshalls brand, enhancing customer satisfaction, and ensuring our products are installed to the highest standards.Key Responsibilities
- Recruit and develop contractors into the Marshalls Accredited Scheme to meet consumer demand for guaranteed installations.
- Conduct regular workmanship and service assessments of accredited and prospective members.
- Provide advice, guidance, and training to improve installation standards, business practices, and customer service.
- Deliver effective product and installation training to strengthen contractor expertise.
- Communicate new product information and commercial initiatives to ensure contractors are fully informed.
- Maintain accurate CRM records of contractor interactions, assessments, and investigations.
- Investigate guarantee claims, ensuring findings are reported accurately and in line with company procedures.
- Promote Marshalls' products, services, and best practice standards to contractors, distributors, and consumers.
- Support members' involvement in industry awards to encourage higher standards and showcase excellence.
- Gather and report competitor activity, market intelligence, and potential misuse of Marshalls branding.
- Uphold Marshalls' professionalism, integrity, and values at all times.
- Strong relationship-building skills with the ability to engage and influence contractors.
- Experience in assessing workmanship and delivering constructive feedback.
- Knowledge of landscaping, driveway installation, or related construction fields.
- Confident in delivering training and technical demonstrations.
- Commercial awareness to support sales and business growth.
- Highly organised with strong record-keeping and reporting skills.
- Commitment to health, safety, and company compliance standards.
At Marshalls, we are the UK's leading hard landscaping manufacturer with a proud heritage of quality and innovation. As a Regional Assessor, you will be at the forefront of ensuring our high standards are upheld by contractors nationwide, helping to maintain customer trust and strengthen our market-leading position. This is a unique opportunity to combine technical expertise, relationship building, and training delivery in a role that directly shapes contractor performance and protects a brand recognised for excellence. If you're passionate about driving standards, building loyalty, and making a lasting impact, we'd love to hear from you.Benefits
We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include;
- Bonus Scheme
- Company Car
- Guaranteed Christmas holidays
- Development opportunities
- 34 days per annum or the equivalent in hours (inclusive of bank holidays)
- Health care cash plan - support with Dental, Optical, Prescription costs and many more!
- Enhanced Maternity, Paternity, and Adoption pay and leave
- 5% employer matched pension scheme
- Cycle to work scheme
- Employee discount on Marshalls and Marley products
- Retailer discounts
- Marshalls Wellbeing Centre - move, money & mind
- Share purchase scheme
- Life assurance
Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates.Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website:Equal Opportunities
Whoever you are and whatever your background, you'll find a fair and supportive workplace. You're unique and we want you to bring every part of who you are to work, every day.We're committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity - it's the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve.Marshalls is a workplace where you're valued for the contribution you make, and where you can grow and develop by being entirely yourself!Closing Date: 4pm Thursday 11th September