
Internal Applicants Only - Administrative Assistant
- Heath Park, Greater London Wales
- £25,249-26,093 per year
- Permanent
- Part-time
Division of Infection and Immunity
School of Medicine
College of Biomedical and Life SciencesLIPID MAPS within the Division of Infection and Immunity, based at Heath Park, Cardiff, is seeking an Administrative Assistant to provide an administrative service to the project, engaging and completing a range of routine tasks to meet operational and customer service requirements. The role holder will provide support on a variety of administrative duties, such as webpage and social media updates, meeting arrangements and event support, ensuring the team is supported and key duties are undertaken.The successful candidate will have experience in an administrative role, be proficient in common office IT packages (e.g. MS Office) and have knowledge of social media.
Informal inquiries should be made to Lauren Cockayne, Business Development Manager (CockayneL@cardiff.ac.uk).This post is part time (8 hours per week), fixed term until 31 July 2026 and available immediately. Work pattern to be agreed at appointment.Salary: £25,249 - £26,093 per annum pro-rata for hours worked (Grade 3).
Appointments to roles at Cardiff University are usually made at bottom of scale unless in exceptional circumstances.Cardiff University offers many excellent benefits, including 40 days annual leave, pro-rata (incl. bank holidays), local pension scheme, a cycle to work scheme and other travel initiatives, annual increments within the pay scale, and more. It's an exciting and vibrant place to work with many different challenges and is a proud Living Wage supporter.Closing date: Sunday, 14 September 2025External applications are currently not being considered for this post. If the decision is made to open the post to external candidates, the strapline at the top will be removed and you will be given ample time to apply - please check back periodically for details.Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.Post Reference Number20559BRJob DescriptionJOB PURPOSEProvide an administrative service to the LIPID MAPS, engaging in and completing a range of routine tasks to meet operational and customer service requirements. Provide support and guidance on webpage and social media updates, ensure the LIPID MAPS team is supported, and key duties undertaken.This role is eligible to be offered on a blended working basis, meaning that as well as spending time working on campus you can also choose to spend some time working from another location, e.g. your home. The University is committed to offering this flexibility, wherever the role and business need allows, supporting work-life balance.As the biggest university in Wales - and a major employer, with more than 7,000 staff - we are an ambitious and innovative university located in a beautiful and thriving capital city. We can offer you the chance to work in a vibrant organisation, with great benefits and opportunities for progression.DUTIES AND RESPONSIBILITIESKey Duties
- Deal with a range of enquires from internal (staff & students) and external (members of the public) customers in a professional manner, establishing their needs and adapting the standard responses accordingly.
- Work with others to make recommendations for the development and improvement of current University processes and procedures.
- Create good working relationships with key contacts to help improve service levels.
- Undertake a variety of administrative duties to support the team and department.
- Gather and review data to update administrative systems such as databases and spreadsheets, making sure the information is accurate, and highlighting to your line manager basic trends and patterns.
- Actively contribute to the success of the team and support the supervision and management of it.
- Produce documentation, plan and organise meetings, take minutes/notes and ensure any travel arrangements are made.
- Take responsibility for a small budget.
- General Duties
- Abide by all University policies and undergo appropriate personal and professional development.
- Perform other duties which are not included above, but which will be consistent with the role.
- Uphold the Professional Services Values & Behaviours or local equivalent.
- Experience of working in an administrative or office setting.
- Experience of using common office IT packages (e.g. MS Office, e-mail etc.).
- Experience of communicating via Social Media platforms, including but not limited to Facebook, Instagram and LinkedIn.
- Ability to set up and maintain standard administrative systems and procedures.
- Ability to communicate with a wide range of people effectively and courteously whilst maintaining professional standards, adapting your language and style of communication depending on who you are communicating with.
- Ability to work well with your team, knowing how to give advice, guidance and feedback (to colleagues and members of the public) as appropriate.
- Ability to deal with requests for information or service, resolving customer issues where appropriate, or being able to escalate where necessary.
- Ability to plan and organise your own workload within agreed timelines as set by your Line Manager.
- Ability to use your initiative to solve problems and respond to queries, finding and proposing the best solution.
- Ability to speak/understand Welsh or a willingness to learn.
- An experienced and supportive team around you.
- Support to undertake job-relevant training and development, as identified by your Line Manager.
- A staff mentoring scheme.
- Support to learn Welsh or to update language skills.