
Operations Manager
- Bradford
- £50,000 per year
- Permanent
- Full-time
- Supervise and motivate your Team Managers, ensuring alignment with cost and service kpis, ensuring SLAs are achieved
- Effectively communicate with all stakeholders to fully understand our customer and company requirements, incorporating them into all planning and reporting tools, activities and projects
- Provide training and coaching to staff on process improvements, quality standards, and safety practices
- Identify and implement process improvements to enhance efficiency, reduce costs, and improve quality and customer satisfaction
- Support the culture of continuous improvement, ensuring your managers are working on improvement projects and delivering change outside of peak
- Previous experience in a similar role within warehouse operations, if you've worked in retail that would be a big tick for us
- Excellent leadership, communication, and interpersonal skills, with the ability to motivate and engage a team
- Ability to analyse data, identify trends, and make data-driven decisions
- Proficient in warehouse management systems (WMS), Microsoft Office Suite (Excel, Word, PowerPoint), and data analytics tools
- Change management experience - supporting continuous improvement on site and helping to implement change