Anthropologie Assistant Store Manager - Cheltenham, UK

• Recruit, train and develop managers to increase the day to day productivity of the business
• Assist with the development of the Management team to ensure that succession planning is in place for individuals, and the future growth of the business
• Manage all aspects of performance development (Performance Appraisals, Individual Development Plans, Coaching, Counselling and Disciplinary actions) for a productive, inspired and successful workforce
• Uphold Company standards and act as a mentor, teacher and positive role model to others
• Leadership and Communication
• Lead by example and inspire a shared vision by communicating store and company goals
• Assist and participate with the roll-out of all new training and operational initiatives
• Possess excellent communication skills in both written and verbal form
• Manage and motivate the store teams to achieve an unimagined level of customer care

• Coach the management team to take the initiative as leaders.
• Oversee all levels of customer service, and ensure a positive store environment
• Exhibit excellent floor presence by leading by example, and training and coaching the store team on customer service, standards, product placement and time management
• Partner with the Store and Visual Manager to ensure any shop floor based work is carried out efficiently, and with minimal impact on the customer experience

• In the absence of the Store Manager conduct walkthroughs with the Visual Manager and Department Managers on a regular basis, with constructive feedback and obtainable goals
• Guide the team to perform all store-level operational procedures accurately and in a timely fashion, in accordance with all Company policies and procedures
• Achieve the store stock loss goals
• Ensure there is a functional shipment processing system to facilitate new merchandise being placed promptly, the sales floor is fully replenished, and product standards adhered to.
• Possess excellent organisational skills and have the ability to plan, organise and execute projects by priority
• Assist in upholding Company Health & Safety procedures at all times to protect employees and Customers against accidents and incidents

• Facilitate communication between the Store Management and Visual team in order to enhance the store environment, and efficiently execute all merchandising projects in a timely manner
• Coach others to understand and interpret current fashion trends in local markets, in order to generate creative solutions right for the Anthropologic customer
• Work alongside the Visual Manager to strike the balance in creating an inspirational but commercial shopping environment

• Assist the Store Manager to maximise store sales and manage stock levels appropriately through analysing relevant reports, market trends and creative management of merchandise from receipt to sales
• Exhibit a sound understanding of the store's profitability, and guide team members to utilise Company reports to react to trends and drive business
• Stay abreast of current and local trends and have a sound knowledge of customer profile
• Demonstrate entrepreneurial skills to achieve and exceed store targets

• Experience in a management role, working in a fast paced but highly creative and customer focused retail environment
• Ability to positively impact results in sales, payroll and stock loss
• Proven record of developing a Management team and talented individuals
• Can demonstrate the ability to identify problems and implement creative solutions (back of house, scheduling, organisation)
• An appreciation and understanding of the Anthropologic culture and its appeal in the market

• ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement

• Employee Assistance program to support with mental, physical and financial health
• Discount off external gym memberships
• Private Medical Insurance for eligible employees

• Up to 40% employee discount at all URBN Brands

• Season ticket loan for eligible employees
• Cycle to work scheme for eligible employees

• We offer structured support within the business alongside continued learning and development

Anthropologie