Sales Advisor (Bristol - 6 Month Fixed Term Contract)

Fexco

  • Bristol Area
  • £12.21 per hour
  • Contract
  • Part-time
  • 8 days ago
As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996, CEC has been driven by a spirit of innovation and focus on customer experience in the provision of travel money.We have an exciting opportunity for a Retail Sales Advisor to join our team in our Bristol store.This is a 6 Month Fixed-Term contract, working 12.5 hours per week across 2 days. These days will be every Saturday as well as one day during the week. You'll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time.We offer a competitive salary, paying £12.21 per hour, and great benefits which include: an annual discretionary bonus, a quarterly targeted bonus scheme, 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.LocationUK , UK - SouthLocation (postcode)BS1 3XEContract TypeFixed Term Part TimeClosing Date26/09/2025Main ResponsibilitiesThe successful candidate will be responsible for:
  • Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
  • Achieving and where possible exceeding individual and team sales and service targets
  • Identifying opportunities to cross sell various products and services
  • Effective and accurate cash handling and reconciliation
  • Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
  • Adhering to all Company Policies including Health and Safety, AML and Security
  • Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
  • Ensuring telephone calls are answered in a prompt, polite and professional manner
  • Undertake marketing initiatives, to promote the Bureau and increase brand awareness
  • Ensuring all point of sale and company material is displayed correctly and in working order
Qualifications and Experience required:
  • Demonstrable excellent customer service experience ideally obtained in a cash handling environment
  • Experience of working with foreign currencies is preferred
Competencies required:
  • Demonstrable superior customer service skills
  • Numerate, with excellent accuracy and an eye for detail
  • Comfortable communicating on all levels including within the business and to external customers and suppliers
  • Must be flexible and have a can-do attitude and approach
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.

Fexco