Service Manager
- Connah's Quay, Flintshire
- £50,000-55,000 per year
- Permanent
- Full-time
- Location: Deeside
- Salary: Up to £50,000 DOE + Bonus/Incentive Scheme
- Contract Type: Full-Time, Permanent
- Hours: Monday - Friday, 08:30 - 17:00 (occasional weekend work during peak season)
- Manage and supervise all aspects of the service department
- Lead and support a team of technicians, maintaining productivity, training, and performance standards
- Oversee all service bookings, including repairs, maintenance, habitation checks, and warranty work
- Ensure all work is completed efficiently, on time, and to a high quality
- Manage parts inventory and supplier relationships to ensure timely availability of required items
- Maintain compliance with health & safety regulations and quality assurance procedures
- Provide hands-on technical support and diagnostics when required
- Maintain a clean, well-organised, and customer-friendly workshop environment
- Assist with budgeting, cost management, and identifying operational improvements
- Proven experience in a supervisory or managerial role within a service or workshop environment
- Previous experience in the motorhome or caravan industry is an advantage but not essential
- Familiarity with habitation checks, gas safety, electrical systems (12V/240V), water systems, and chassis servicing
- Excellent leadership and team management skills
- Strong technical, diagnostic, and problem-solving abilities
- High levels of organisation and time management
- Customer-focused with excellent communication and interpersonal skills
- IT literate, with experience using service systems and Microsoft Office
- Capable of managing multiple tasks in a fast-paced environment
- Competitive salary: £40,000 - £50,000 depending on experience
- Bonus or incentive scheme
- 25 days annual leave
- Ongoing training and development opportunities
- Full-time, permanent position within a friendly and well-established team