Customer Service Advisor

Synergy Recruitment

  • Middlewich, Cheshire
  • £21.00 per hour
  • Temporary
  • Full-time
  • 23 hours ago
  • Apply easily
Looking to start a career within a phone-based customer service role but have no experience?Are you available immediately and live locally to Middlewich?If the answer is "yes", then this could be the opportunity you have been waiting for!Due to continued growth, our client based in Middlewich is looking to recruit multiple Customer Service Advisors.You'll be joining a friendly and supportive team who do fun things like "dressing up days" (picture festival clothes for Glasto, PJs to work), bake sales for Macmillan, & pizza in the office.And you'll spend your workdays in modern, open plan offices that have a lovely, relaxed vibe.As it says ^^ no phone-based experience is required as they provide FULL training!Details of the Customer Service Advisor positions:
  • Pay: £12.21 + £1.47 (holiday pay) = £13.68 per hour
  • Start and Duration: ASAP - temporary to permanent contracts available
  • Hours: 37.5 hours per week, must be available between 8am - 8pm Monday to Friday, with approx. 1 in 4 Saturdays half a day
  • Location: Middlewich (outskirts) - free parking - if using public transport, please note, the bus stop is over 1 mile away from site
Job Role:As a Customer Service Advisor, you will be dealing with a high volume of inbound and outbound calls:
  • Handling approx. 60 - 100 calls per day
  • Booking, re-arranging, and cancelling appointments
  • Answering enquiries
  • Completing over the phone questionnaires
  • Updating records on the inhouse system
Skills and Experience required for the Customer Service Advisor position:
  • Previous experience within a customer facing role (eg retail, hospitality, care, health & beauty, office-based customer service)
  • A polite and professional telephone manner
  • Ability to learn new IT systems
If this sounds like the job you have been waiting for, please apply with your CV today!

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