Ward Clerk (Pre-operative Assessment)

NHS

  • Dudley
  • £24,465 per year
  • Contract
  • Part-time
  • 1 day ago
THEATRES, ANAESTHETICS, CRITICAL CARE PRE-OP & PAIN DIRECTORATEPRE ASSESSMENT - WARD CLERKFIXED TERM (12 MONTHS)POSITION - PART TIME - 20 HOURS PER WEEKAn opportunity has arisen within the surgical pre assessment department for a motivated and enthusiastic individual who will work as Ward Clerk to ensure that patients medical records are maintained in the correct manner and also provide an efficient reception, telephone and clerical service to the busy department.In addition, the successful individual will be required to work as part of a team committed to delivering and improving a high standard of nursing care within The Dudley Group NHS Foundation Trust.Previous experience of working in the pre-operative assessment service would be advantageous, but if no previous experience is noted, training can be provided.Main duties of the job
  • Obtain complete medical records, Pre-Assessment sessions. Investigate and locate any missing case notes.
  • Arrange Clinic appointments as required. Manage and organise clinic bookings from Secretaries via the pre op assessment email, maintaining the pre op assessment appointment diary is kept fully up to date. Sending out appropriate communications to patients and staff in relation to the appointment.
  • Ensure confidentiality of all medical records and information relating to patients.
  • Ensure patients notes available for staff.
  • Preparation of patients notes for clinic.
  • Check pre op clinic picklists.
  • Record all ward attendees via the computer system.
  • There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibility outlined above.
  • This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.
About usAt the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year Pro Rata Per AnnumContractFixed termDuration12 monthsWorking patternPart-timeReference number253-0825-7364921-AJob locationsRussells Hall HospitalPensnett RoadDudleyDY1 2HQJob descriptionJob responsibilitiesPlease refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake. Job descriptionJob responsibilitiesPlease refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.Person SpecificationQualifications & EducationEssential
  • English Language, GCSE Grade 4 or above/equivalent
Desirable
  • RSA typewriting or equivalent
  • NVQ level 3 Business Administration
ExperienceEssential
  • Previous experience of working within the NHS
  • Work in customer care dealing with the public
  • Experience of using computer database systems
  • Ability to work as part of a multi-disciplinary team
  • Reception/telephone skills
Knowledge & TrainingEssential
  • Working knowledge of patient management system
  • Working knowledge of Microsoft Office packages
  • Undertake further bespoke computer training
Desirable
  • Knowledge of medical terminology
Planning & Organisational SkillsEssential
  • Good organisational skills
  • Ability to organise and prioritise workload
  • Attention to detail
Communication & Relationship SkillsEssential
  • Articulate - good communication skills (written and verbal)
  • Legible handwriting
  • To provide an efficient service within a busy environment
  • Diplomatic but with assertive skills when required
  • Demonstrate and understand confidentiality
Physical SkillsEssential
  • Accurate Keyboard skills
  • Motivated
  • Able to work alone for periods of time without close supervision
Person SpecificationQualifications & EducationEssential
  • English Language, GCSE Grade 4 or above/equivalent
Desirable
  • RSA typewriting or equivalent
  • NVQ level 3 Business Administration
ExperienceEssential
  • Previous experience of working within the NHS
  • Work in customer care dealing with the public
  • Experience of using computer database systems
  • Ability to work as part of a multi-disciplinary team
  • Reception/telephone skills
Knowledge & TrainingEssential
  • Working knowledge of patient management system
  • Working knowledge of Microsoft Office packages
  • Undertake further bespoke computer training
Desirable
  • Knowledge of medical terminology
Planning & Organisational SkillsEssential
  • Good organisational skills
  • Ability to organise and prioritise workload
  • Attention to detail
Communication & Relationship SkillsEssential
  • Articulate - good communication skills (written and verbal)
  • Legible handwriting
  • To provide an efficient service within a busy environment
  • Diplomatic but with assertive skills when required
  • Demonstrate and understand confidentiality
Physical SkillsEssential
  • Accurate Keyboard skills
  • Motivated
  • Able to work alone for periods of time without close supervision

NHS