**Job Type:** Full Time**Contract Type:** Temporary**_Your next career starts with Acosta Europe._**Step into a career that makes a difference—join Acosta Europe, a people-driven business that’s part of one of the world’s largest Sales and Marketing agencies.**Red Bull** is the world’s best-selling energy drink and is a brand synonymous with energy, intensity, and power.**Role Details:**Salary: CompetitiveBonus: Performance Related BonusEquipment Provided: Company Vehicle, Fuel Card, Mobile PhoneThe Operations Executive is responsible for the administrative process within an assigned Account and for the delivery of first-class support to the teams and clients, always meeting and exceeding their tailored needs.**Key Tasks & Responsibilities****Strategy**+ Play an active part in the strategic direction of the Account and business.+ Continuously review and propose new ways of working for current processes/procedures.**Management of Account Briefing Process**+ Ensure account activity briefs are produced, appropriately formatted and sent to the field.+ Ensure any visual aids are compiled and made easily accessible for the Field Sales team.+ Ensure relevant information is set up on Global Connect/ShopLINK.**Asset Management (if applicable)**+ Maintain and update the asset information for the entire Account.+ Liaise with Field team and IT support to ensure a quick turnaround for IT equipment.+ Control the ordering/collecting of the team’s assets.+ Main point of contact for all fleet related queries for the account.+ Maintain records of drivers, vehicles, accidents, hire cars etc.**New Business**+ Actively support as appropriate with new business projects.**Data Recording & Reporting**+ Production of daily data downloads to enable the Field team to see journey plans.+ Production of relevant client reporting for KPI tracking.+ Daily and weekly reporting to support with KPI management.+ Control data and image verification, ensuring continuous high quality.+ Contact subcontractors to validate and report any subcontractor issues to Communications and Engagement Manager.+ Complete ad hoc reporting as requested.**Call File Management**+ Ensure calls are added/removed when required and that address and territory details are always accurate.+ Manage any requirements for changes to call file.+ Maintain comprehensive understanding of the CACI territory planning tool (if applicable).**Technical**+ Load relevant scripts in line with client objectives for periodic questions.+ Ensure scripts are in line with Acosta’ standardised processes.+ Act as first line of support for any hardware issues from the Field team.+ Validate all updates and changes made to Global Connect via testing on web and android devices.+ Communicate completion of updates together with any potential impacts to users.**Financials**+ Fuel reconciliation, expenses, driver deductions and hire vehicles.+ Manage credit card reconciliations and ensure payroll deadlines are met.+ Upload rate cards for subcontractor self-bill, based on activity pay agreed with line manager.+ Manage subcontractor expenses and expense approval.+ Manager activity bonus verification and upload onto subcontractor self-bill.**Administration**+ Book meetings, accommodation and flights for the team.+ Order Stationery.+ Forward enquiries to the relevant contact.+ Update and maintain the team attendance log, attendance breakdown and contact details spreadsheet (if appropriate).+ Cover reception desk as appropriate (Reach offices only).**Other Requirements**+ Minimum of one Field visit and one meeting attendance per quarter.+ Maintain awareness of and always follow company policies and procedures.+ Take personal responsibility to comply with health & safety regulations.+ Take responsibility for your own personal development and ensure all mandatory training is completed on time.+ Adhere to all General Data Protection Regulations and policies (GDPR).**Essential Knowledge & Skills**+ Good communication and interpersonal skills, including rapport building and influencing.+ Target driven with good time-and-task- management skills.+ Self-motivated, confident and determined.+ Administration and organisational skills.+ Basic understanding of Excel, Word and PowerPoint.+ Professional telephone manner.**JOIN THE TEAM**Got what it takes?In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.
