Health Records Clerk

NHS

  • Newport
  • £24,833 per year
  • Permanent
  • Full-time
  • 21 hours ago
Job Overview -An exciting opportunity has arisen within The Digitised Health Records Services to be part of the team based at Online House, Cleppa Park in Newport. This is a busy but supportive team, and we are looking for individuals who have:Excellent Communication skillsExcellent Organisational skillsExcellent attention to detailFlexibility in working practicesThe ability to work as a teamThe ability to work under pressure and to deadlineOur goal is to ensure the availability of the Health Record to support the journey towards the digitisation of patient records. Digitised Health records play a vital part in patient care, and you will be part of a team who ensure the availability of the patient record, supporting Health care professionals caring for the patient.We can offer varied working schedules to suit your lifestyle and can offer many training and development opportunities to progress your career within this service.If you would like to be part of our team and believe you can help us achieve our aims, then this is the place for you.Main duties of the jobMain Duties of the Job -Locate, retrieve, and track patient recordsPrepping patient records in line with Standard Operating proceduresQuality checking paper recordsDealing with enquiriesMaintain professional communication with all disciplines of staffDeal with internal/external requests for information in accordance with data protectionScanning the patient record using the latest technologyQuality checking the scanned patient recordStoring the paper record in line with retention proceduresCandidates are advised to ensure they refer to the attached Person Specification and use the'Supporting Information' section of the application form to detail how they meet the various requirements.The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.About usAneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.DetailsDate posted03 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,833 a year per annum pro rataContractPermanentWorking patternFull-time, Part-timeReference number040-AC339-0925Job locationsOnline HouseCleppa ParkNewportNP10 8BAJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person SpecificationOtherDesirable
  • Welsh Speaker (Level 1) or willingness to work towards
Experience/ KnowledgeEssential
  • Previous Clerical experience or similar
Desirable
  • Customer Service experience
Skills/abilitiesEssential
  • Good communication skills
  • Ability to use initiative & meet deadlines
  • Polite & professional telephone manner
  • Ability to work well under pressure
  • Ability to develop good & effective employee relationships
  • Ability to follow instructions
  • Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Accurate & methodical in all aspects of work
  • Willingness to work under direction but also self-starter
EducationEssential
  • Basic General Education; Literature & Numerate.
  • A willingness to undertake & complete statutory and mandatory training i.e. Information Governance, confidentiality, data coding and input procedures etc. during an induction period.
  • Willingness to undertake future training as required by the post.
  • Knowledge of IT systems
  • Understanding of team working ethos
Desirable
  • Level 2 NVQ in Administration
Person SpecificationOtherDesirable
  • Welsh Speaker (Level 1) or willingness to work towards
Experience/ KnowledgeEssential
  • Previous Clerical experience or similar
Desirable
  • Customer Service experience
Skills/abilitiesEssential
  • Good communication skills
  • Ability to use initiative & meet deadlines
  • Polite & professional telephone manner
  • Ability to work well under pressure
  • Ability to develop good & effective employee relationships
  • Ability to follow instructions
  • Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Accurate & methodical in all aspects of work
  • Willingness to work under direction but also self-starter
EducationEssential
  • Basic General Education; Literature & Numerate.
  • A willingness to undertake & complete statutory and mandatory training i.e. Information Governance, confidentiality, data coding and input procedures etc. during an induction period.
  • Willingness to undertake future training as required by the post.
  • Knowledge of IT systems
  • Understanding of team working ethos
Desirable
  • Level 2 NVQ in Administration

NHS