Service Delivery Manager

Morson Talent

  • Glasgow
  • £53.00-58.00 per hour
  • Permanent
  • Full-time
  • 22 days ago
  • Location: Glasgow, Glasgow City, Scotland
  • Salary: £53 - 58 per hour
  • Category
  • Sector:
  • Contract type Contract
  • Consultant: Janet Mottram
A fantastic opportunity has arisen for a Service Delivery Manager to join the team with our prestigious client at their site in GlasgowOur OpportunityAs a Service Delivery Manager you will be managing a portfolio of spares and repairs and accountable for on-time-delivery from the receipt of the purchase order through to delivery of the sales order.Key responsibilities of the roleThe role will include the following activities:
  • Manage the day-to-day activity of your open order book, liaising with internal stakeholders e.g. Procurement, Industry, Sales Management Office, Trade Compliance and Quality Assurance for support to drive successful conclusions.
  • Driving Customer on-time-delivery for repairs and spares.
  • Management of any customer backlog.
  • Forecast commitments for delivery, backlog and revenue for open order book.
  • Customer intimacy to provide feedback and updates on progress.
About you
  • Experience in a dynamic fast moving environment managing multiple internal and external stakeholder relationships.
  • Contribution to refining processes and help drive improvements and efficiencies in the managing work load.
  • Working knowledge of relevant ERP, PLM and Microsoft suite.
  • Tenacious and focussed to drive results for our Customers.
Recognising the RESTRICTED nature of the work, suitable candidates will be SC cleared or eligible for this level of clearance

Morson Talent