Bespoke Investment Management Services Analyst

Close Brothers Group

  • Chester
  • Permanent
  • Full-time
  • 6 days ago
OVERALL SUMMARYJoin TrinityBridge Bespoke team as an Investment Management Services Analyst, you’ll play a key role in delivering high-quality, client-centric investment management services. With a primary focus on Bespoke Business Assurance (one of the three core pillars of Bespoke IM Services alongside the Investment Management Support Office and Strategic Administration Services) this role is essential to ensuring operational precision, regulatory protection, and continuous service improvement.The Analyst’s core responsibility lies in strengthening the first line of defence across the Bespoke division. This includes maintaining risk and control frameworks, supporting regulatory readiness, and embedding a culture of accountability and compliance. While BBA is the primary focus, the Analyst also plays a key role in initiatives that span across all three pillars, ensuring that process improvements, onboarding activities, and service enhancements are delivered in a cohesive and consistent manner. Upholding TrinityBridge’s values of integrity, collaboration, and excellence.RESPONSIBILITIESBespoke Business Assurance (Primary Focus)
  • Support Investment Management teams in adhering to internal procedures, regulatory obligations, and risk control frameworks.
  • Assist in identifying and managing risk events, ensuring appropriate documentation and resolution.
  • Maintain and update Risk and Control Self-Assessments (RCSAs), manage incidents, and ensure regulatory readiness.
  • Monitor procedural risks including Consumer Duty, suitability, fee waivers, and CPD logging.
  • Own and review the Bespoke IM procedure manual, ensuring updates are clearly communicated.
  • Contribute to business continuity planning, governance meetings, and operational resilience efforts.
Cross-Pillar Collaboration
  • Support the broader team with day-to-day operational needs of internal clients
  • Collaborate on client documentation to minimise errors and ensure consistency.
  • Assist with issue resolution for onboarding and client transitions, in partnership with front office and operational teams.
  • Contribute to root cause analysis and remediation tracking.
Regulatory responsibilities ¦ Compliance/T&C
  • Ensure all transformation activities comply with industry regulations and standards, regularly updating processes to align with new requirements.
  • Ability to demonstrate an understanding of the regulatory framework relevant to the role, whilst practising effective risk management taking account of outcomes for clients.
  • Ensure that digital tools and processes used in new initiatives and transformation projects adhere to data security and privacy regulations.
  • Comply with the firm’s PA Dealing policy and all other personal conduct requirements.
  • Complete all mandatory training within required timeframes and maintain appropriate CPD to demonstrate ongoing competence.
  • Demonstrate a strong understanding of the regulatory framework relevant to the role and apply effective risk management with a focus on good client outcomes.
  • Can demonstrate the TrinityBridge business principles namely Commercial, Colleague, Client and Conduct.
WE WOULD LOVE TO HEAR FROM YOU IF:
  • Have experience in investment operations or back-office support.
  • Is ready to step into a more client-focused environment.
  • Wants to broaden your exposure across investment management, risk assurance, and service improvement.
  • Thrives in a collaborative culture and values integrity, precision, and continuous learning.
And you bring:
  • Solid grounding in investment administration or operational support within asset or wealth management.
  • Familiarity with regulatory frameworks and risk control principles, including Consumer Duty, suitability, and operational resilience.
  • Working towards or holding a relevant qualification (e.g., IOC or equivalent) is advantageous.
  • Strong communication skills, with the ability to convey complex procedural and regulatory information clearly and confidently.
  • Proven stakeholder management capabilities, including experience liaising with front office, compliance, and operational teams to resolve issues and drive service improvements.
  • High attention to detail and a proactive approach to identifying and resolving issues.
  • Comfortable working with procedural documentation, risk assessments, and governance processes.
  • Organised and dependable, with the ability to manage multiple priorities and contribute to service improvement initiatives.
  • Proficient in M365 (Sharepoint, Teams, PowerApps, Outlook & other Office apps); experience with platforms such as Xplan is a plus.
At TrinityBridge we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.To avoid any ambiguity around fees, please note that speculative CVs received by TrinityBridge, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.#LI-EM1 #LI-SY1 #LI-JJ1At TrinityBridge we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long-term savings and investments.We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face-to-face services to enable strong, long-term relationships with our clients.Sustainability is fundamental to our purpose, and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.We offer a wide range of inclusive benefits that provides our people with all the support they need to find a healthy balance in all aspects of their lives. We also invest in the growth of our people providing a sense of belonging and team spirit and the ability to thrive.We recruit people from all backgrounds and are open to discussing all types of flexible working options, helping our people to balance work and home life and make practical choices for wellbeing while delivering impact where it matters, all of which contributes to our exceptional client experience.We are committed to ensuring our recruitment process is accessible to everyone. We make adjustments for people who have a disability or long-term condition so, if you need a job description or application form in an alternative format, or would like to discuss the recruitment process with us, please get in touch at .

Close Brothers Group