Modern Management Consultant - Digital Experience

Computacenter

  • Birmingham Hatfield, Herefordshire
  • Permanent
  • Full-time
  • 5 days ago
Location: UK - Hatfield, UK - Birmingham, UK - Edinburgh, UK - London, UK - Manchester, UK - Milton Keynes, UK - Nottingham, UK - Reading | Job-ID: 215300 | Contract type: Standard | Business Unit: IT ConsultingLife on the team
  • UK Wide
  • Hybrid working
  • Competitive Salary + Car
At Computacenter, our Workplace Practice is at the forefront of transforming the digital employee experience for some of the world's leading organisations. As a Modern Management Consultant, you'll be part of our End User Computing (EUC) team, specialising in digital experience and modern management technologies that empower productivity, security, and efficiency.This is a highly client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field.What you'll do
  • Design, implement, and configure modern management solutions at enterprise scale
  • Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases)
  • Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution
  • Contribute to governance, service reporting, customer reviews, and the resolution of escalations
  • Recommend and deliver automations, remote actions, and root-cause fixes where appropriate
  • Provide technical leadership, guiding colleagues and service partners towards continuous improvement
  • Stay ahead of industry trends, certifications, and emerging technologies to deliver best-in-class consultancy
  • Share lessons learned and opportunities for value creation across Computacenter accounts
What you'll need
  • Strong experience with modern endpoint technologies: Windows 11, Entra ID, Configuration Manager, Conditional Access, WDAC, Apple Business Manager, Knox Mobile Enrollment
  • Expertise in end-user analytics tools such as Systrack or Nexthink
  • Proven knowledge of Autopilot and image creation processes (task sequences)
  • Experience working with XLAs and measuring end-user sentiment and performance
  • Strong scripting skills (e.g., PowerShell) for automation and customisation
  • Excellent communication, presentation, and customer engagement skills
  • Ability to work independently, manage multiple tasks, and solve problems effectively
  • Strong stakeholder management and project delivery skills
Desired skills
  • Knowledge of Microsoft Defender XDR suite (Defender for Endpoint, Defender for Identity)
  • Experience with other MDM technologies (SOTI, Workspace ONE, Samsung Knox, Good)
  • Understanding of directory and network services
Help shape the future of modern workplace experiences. Apply today and bring your expertise in digital experience and modern management to Computacenter.About usWith over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.

Computacenter