
Female Customer Screening Operative
- London
- £13.85 per hour
- Permanent
- Full-time
- Company sick pay scheme
- Paid SIA license renewals
- Enhanced Family Leave Pay
- Cycle to Work Scheme
- High staff discounts & rewards scheme
- Access to Digital GP
- Excellent pension scheme
- Death in Service - £5000
- Recruitment bonus scheme
- New business lead scheme
- Employee assistance programme
- Excellent communication skills and a strong customer focus.
- A valid SIA Front-Line DS License - essential
- Confidence in Report Writing, Conceige, Customer Focus and investigatory abilities
- Experience in a customer-facing role, demonstrating professionalism and approachability.
- Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
- Able to achieve an EDBS and vetting to BS7858 Standards
- Operate knife arches at entry points to screen all staff, students, visitors, and contractors.
- Conduct secondary searches where necessary, in line with policy and legal requirements.
- Politely request that individuals empty their pockets before passing through the knife arch.
- Detect and manage prohibited or dangerous items, escalating incidents to security or management as appropriate.
- Communicate the College’s screening policy clearly and professionally to all entrants.
- Provide a welcoming, customer-focused service while maintaining vigilance and authority.
- Maintain accurate records of incidents, refusals, or security concerns.
- Work flexibly across all 10 College centres as directed.
- Support emergency procedures such as lockdown or evacuation when required.
- Ensure compliance with safeguarding, confidentiality, data protection, and health & safety guidelines.