Contact Centre Executive

Anglian Home Improvements

  • Norwich
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Join Our Contact Centre Team – No Cold Calling, Just Real ConversationsAre you someone who enjoys connecting with people and making a difference through conversation? Whether you're experienced in sales and customer services or just starting out, we’ll equip you with all the tools and training you need to thrive in this role.At Safe Style, we’re on the lookout for enthusiastic individuals to join our Contact Centre team. You’ll be speaking with people who have already shown interest in our services—no cold calls, just meaningful interactions. Your mission? To guide them through our offerings and arrange appointments for our expert sales consultants.What You’ll Be Doing
  • Engaging with potential customers via phone or online chat who’ve expressed interest in our services and have asked us to call them
  • Understanding their needs and introducing them to our product range
  • Scheduling appointments for our sales team to follow up and close the deal
  • Hitting performance goals through excellent service and product knowledge
What We’re Looking For
  • Confident communicators with a friendly, professional approach
  • Experience in customer-facing roles (retail, hospitality, call centres, etc.) is a plus, but not essential
  • Comfortable using basic computer systems
  • Team players who are also self-driven and goal-oriented
What You’ll Get in Return
  • A competitive base salary with the potential to earn up to £8,000 extra annually in bonuses
  • 31 days of annual leave, rising to 33 after two years
  • A wellness package including your birthday off, gym discounts, 24/7 virtual GP access, and online fitness classes
  • Regular team incentives, competitions, and rewards
  • Paid volunteer days to support causes you care about
  • Bike to work scheme
  • Discounts on shopping, dining, entertainment, and more
  • Access to our staff purchase program
  • A fun, relaxed break area with games and chill-out zones

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