Head of New Business
- London
- Permanent
- Full-time
- Commercial
- London, United Kingdom
- Full time
- Hybrid
- Identify and acquire new clients within the assigned region, identify new opportunities, manage a pipeline across multiple markets and get new clients signed.
- Exceed regional KPIs and targets set by the Regional Director of Sales, focusing on client acquisition, and the achievement of the assigned budget.
- Credit Management: Supervise and coordinate with accounts to control client debt exposure.
- Internal Collaboration: Work closely with analytics, customer service, finance, and supply teams to address partner needs and foster collaboration.
- Brand Ambassador: Promote WebBeds as a key hotel supplier and increase market share across the region.
- Account Management: Manage a portfolio of newly onboarded accounts until passing them through to the account management team, update the CRM, resolve technical issues, and liaise with support teams for customer service issues.
- Brand Promotion: Promote WebBeds across the region and be the face of the brand to drive engagement, awareness and revenues.
- Market Knowledge: Stay updated on the European markets, key players, competitors, trade shows, and marketing possibilities.
- Management Responsibility: Working within the Northern European Sales Team, reporting to the Regional Director of Sales, with no direct reports.
- Oversee bidding process from start to finish for big opportunities.
- Liaise with Marketing team, agree on activity through the year.
- Know the planning cycles for all your markets, providing the right products and prices within client deadlines.
- Work closely with internal teams including analytics, customer service, finance, and supply to articulate the needs of the partner base and foster a collaborative approach across the broader WebBeds business.
- Strong social skills with external and internal stakeholders (all levels )
- Outstanding analytical, numerical, and problem-solving skills, able to use data to identify underlying trends and make informed commercial decisions
- Ability to prioritize workload managing multiple projects with new and existing partners
- Solution-based approach to sales with a solid understanding of distribution channels
- Strong commercial instinct and entrepreneurial drive combined with the ability to think creatively and take initiative to execute effectively
- Ability to travel
- Exceptional verbal and written communication skills and comfort working with partner contacts at every level
- Ability to make decisions and to work on own initiative and in a team
- Strong knowledge of the competitive set
- Local language for market assigned required
- Good level of verbal and written communication skills in English and preferably Swedish, Norwegian or Danish speaker
- Strong contacts with tour operators, travel agents, consortia etc
- Experienced manager with proven record in sales within travel industry preferably in a similar role
- A solid working knowledge of Microsoft applications and the internet