
Interaction Designer
- England
- £65,000-75,000 per year
- Permanent
- Full-time
- Design and present user interfaces and concepts, including clear annotations for information architecture, navigation, and user flows.
- Translate user stories and research insights into evidence-based design solutions that meet real user needs.
- Apply user-centred design practices to create accessible, high-quality digital services.
- Use a variety of research and design techniques, such as interviews, workshops, prototyping, and data analysis, to inform and validate design decisions.
- Visualise and communicate complex problems clearly, making disciplined, evidence-led decisions.
- Create and test interactive prototypes - from paper sketches to coded prototypes using HTML, CSS, JavaScript, and the GOV.UK prototyping toolkit.
- Collaborate closely with developers, architects, and other delivery team members to ensure designs are technically feasible and user-centred.
- Facilitate workshops, present findings, and communicate user needs through personas, service maps, and user journeys.
- Resolve design challenges across varying levels of complexity and risk in a fast-paced, agile environment.
- Mentor and support junior colleagues, contributing to the growth of the wider design community.
- You'll bring strong experience in user-centred design and a track record of creating digital services that meet the Government Digital Service (GDS) standards. We'd like you to have:
- Hands-on experience with GDS service standards and design principles.
- Knowledge of which tools, processes, and methods to apply at different stages of delivery, and the ability to bring teams along with you.
- Strong skills with design tools such as Figma, Sketch, Adobe XD, or InVision, plus the ability to pick up new tools quickly.
- Experience engaging senior stakeholders and building buy-in for design decisions.
- A proven ability to create compelling design artefacts such as user flows, service maps, and wireframes.
- Expertise in rapid prototyping, both digital and paper-based, with knowledge of GitHub, Heroku, and node.js.
- Experience collaborating with user researchers to synthesise insights and act on outcomes.
- Excellent communication skills to bridge technical and business perspectives.
- A passion for designing inclusive, accessible services that deliver real value to users.
- Experience mentoring and supporting junior designers.