Application Engineer
Sales
- Ellesmere, Shropshire
- Permanent
- Full-time
- Understand customer needs and provide expert advice on product functionality, technical capabilities, and potential customisations
- Collaborate with customers to define technical requirements, troubleshoot issues, and provide timely solutions
- Provide technical support to the sales team during the pre-sales process
- Develop 3D models using CAD software to create and modify engineering designs and components
- Collaborate with engineering teams to transform concepts into fully detailed 3D designs for manufacturing
- Generate T/WIN (technical or wiring) drawings, engineering/component drawings, and assembly instructions
- Produce clear, accurate, and detailed work instructions for manufacturing processes
- Provide technical support to customers and internal teams, troubleshooting product issues and recommending solutions
- Assist in resolving design and performance-related challenges that arise during the product life cycle
- Offer technical assistance and guidance to dealers, providing them with the necessary tools and information to support the product effectively
- Ensure that all product designs and engineering processes comply with relevant industry standards and regulations
- Provide advice on best practices and assist in maintaining compliance with safety, environmental, and quality standards.
- Qualification to HNC or degree level in Mechanical Engineering
- Lorry loader / Crane / HGV background preferable
- 3-5 years of experience in an engineering or application engineering role, preferably with hands-on experience in 3D modelling and FEA
- Proficiency in 3D CAD software (e.g., SolidWorks, AutoCAD, CATIA, etc.)
- Knowledge of Finite Element Analysis (FEA) tools and techniques
- Experience with technical drawing software and standards
- Experience in producing hydraulic and/or electrical schematics
- Understanding of engineering materials and manufacturing processes
- Analytical and problem-solving skills, particularly in a troubleshooting capacity
- Excellent verbal and written communication skills
- Good I.T. skills, including MS Office and the SAP ERP System
- Fluent verbal and written English
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com