Solutions Engineer

• Maintain an awareness of Pole, Division and Delegation business plans and strategic roadmaps and objectives by actively engaging and managing various key stakeholders.
• Liaise with senior Divisional staff and users to understand business activities, technology problems and innovation requirements.
• Work alongside Business Analysts, product owners, users, and ICT staff in the definition of requirements for technology changes.
• Ensure strategic alignment of designed solutions to Division and Delegation requirements and such governance standards as may be applicable.
• Research such emerging technologies as may be applied to company businesses.
• Ensure self-awareness of applicable technology and roadmaps associated with current services as may affect the company.
• Develop an in-depth knowledge of technical service architecture and interfaces.
• Assist in the development of standards and policies for Solutions Design purposes.
• Support and communicate the strategic and operational governance activities of the ICT function.
• Maintain relationships with a variety of relevant external suppliers.
• Assist in the definition of annual roadmaps and technical visions for a variety of current systems based on feedback, technology trends and the broader ICT roadmap.

• Azure SQL, Data Factory, Analysis Services and Power BI administration, maintenance, and exploitation
• Microsoft Azure and Entra administration, maintenance, and exploitation
• Microsoft Power Platform and Logic Apps administration, maintenance, and exploitation
• Microsoft SharePoint Online administration, maintenance, and exploitation
• Effective communication including the production of accurate, usable documentation
• Good telephone manner
• Effective and efficient time Management
• Organisational skills
• Accuracy/attention to detail
• Ability to work with minimal supervision
• Demonstrable initiative
• Ability to work to deadlines
• Presentation Skills
• Requirements elicitation
• Documentation skills
• Stakeholder management
• Workshop facilitation
• Positivity, tenacity, and dedication
• Communicative
• Open and honest
• IT security mindset
• Good at working either autonomously and as part of a wider team
• Flexible and adaptable in working arrangements and approach to new requirements
• Friendly and patient in team interactions, recognising and supporting differing abilities and views

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