Engagement Manager

NHS

  • Whipps Cross, East London
  • £53,751-60,651 per year
  • Contract
  • Full-time
  • 3 days ago
An exciting opportunity has arisen for an enthusiastic and experienced Engagement Lead to join our brand new team within the new Academic Centre for Healthy Ageing (ACHA).ACHA, hosted at Whipps Cross Hospital, is anchored to the Barts Health ambition to transform Whipps Cross to become a world class centre of excellence, leveraging academic collaborations with Queen Mary University London and other partners to achieve outstanding care and support patients within North East London to live healthier lives for longer.While the NHS has implemented policy and practice changes to improve care and support provision, there are gaps in research and knowledge that hinder the effectiveness of these changes. To help address these gaps, ACHA is taking a unique and innovative approach by placing research on the front line of local health and care services to create a 'living laboratory'.This approach will bring together frontline experience and 'real-world' situations with academic research to improve understanding of the specific needs of local populations and develop targeted interventions and services accordingly.We are committed to building strong, meaningful patient and public involvement and engagement (PPIE) and to strengthen PPIE across the entire integrated care system. This means ensuring the ACHA's output truly adds value to people's lives and the local community through continuous engagement and co-production to accurately capture consumer knowledge, expertise and experience.Main duties of the jobThe post holder will be an active and enthusiastic member of the ACHA team, leading on patient and public engagement and involvement, and working to ensure the patient and public voice is embedded throughout ACHA's work. This will include coordination, communication and engagement with key stakeholders through a variety of methods.This role is for a strategic PPIE specialist who has a track record of delivering coproduction and innovative engagement activities and has a passion for working with people.This is an exciting opportunity to be a part of a team working to create an inclusive community of practice around research delivery across Barts Health, to share learning and contribute to the evidence base, ensuring that PPIE impact evidence is accessible and shared in a way which will benefit the development of future research projects, policy and practice.Your primary base will be at Whipps Cross Hospital. However, there will be an expectation to work across north east London as required with some home-working.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.For informal enquires please contact Lauren Ellis, ACHA Director via lauren.ellis8@nhs.netAbout usBarts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 7Salary£53,751 to £60,651 a year Per annum incContractFixed termDuration12 monthsWorking patternFull-timeReference number259-7452645GSSJob locationsWhipps Cross HospitalLondonE11 1NRJob descriptionJob responsibilitiesWe are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. Job descriptionJob responsibilitiesWe are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.Person SpecificationQualificationsEssential
  • Degree in a relevant subject or equivalent experience in patient/public involvement/ engagement, healthcare, social sciences, or related field.
Desirable
  • Evidence of a commitment to personal development
ExperienceEssential
  • Demonstrable track record of providing PPIE expertise and support to healthcare researchers, including developing and delivering training in PPIE, communications and inclusive research practice.
  • Experience in managing and leading engagement projects, from design to evaluation.
  • Experience of developing and implementing effective monitoring and evaluation measures in order to track/monitor PPIE/ communications activity
  • Experience in budget management and resource allocation.
  • Effective financial management and governance skills
  • Ability to work effectively across boundaries and harness an effective professional network
Desirable
  • Fund-raising/ grant application development experience
  • Experience in working with patients with complex health needs, carers, or underserved groups.
  • Experience in service improvement, quality improvement, or patient safety initiatives.
KnowledgeEssential
  • Strong knowledge and understanding of current PPIE standards, policies and best practice in the NHS and/ or academia and challenges.
  • Knowledge and experience of working in healthcare and/or an academic environment
Desirable
  • An understanding of the diversity profile of the local population and how to identify and engage with communities that are currently under-represented or disadvantaged in clinical research
SkillsEssential
  • Creative, collaborative and adaptable with strong organisational and project management skills, and the ability to prioritise and manage multiple tasks effectively.
  • Excellent communication, facilitation, and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills, with the ability to engage and inspire a wide range of people including patients, diverse communities, research and NHS leaders.
  • Ability to analyse data and feedback and translate this into actionable recommendations.
  • Financial acumen
  • Clear commitment to quality and attention to detail
  • Ability to develop relationships and influence a range of stakeholders
Desirable
  • Empathetic and approachable with a genuine interest in listening to patients and the public.
OtherEssential
  • Ability to support development of positive team culture
  • Self-motivated with a professional and flexible approach to work and a commitment to seeing tasks through.
Desirable
  • Passionate about improving healthcare through meaningful patient and public involvement and engagement in research
Person SpecificationQualificationsEssential
  • Degree in a relevant subject or equivalent experience in patient/public involvement/ engagement, healthcare, social sciences, or related field.
Desirable
  • Evidence of a commitment to personal development
ExperienceEssential
  • Demonstrable track record of providing PPIE expertise and support to healthcare researchers, including developing and delivering training in PPIE, communications and inclusive research practice.
  • Experience in managing and leading engagement projects, from design to evaluation.
  • Experience of developing and implementing effective monitoring and evaluation measures in order to track/monitor PPIE/ communications activity
  • Experience in budget management and resource allocation.
  • Effective financial management and governance skills
  • Ability to work effectively across boundaries and harness an effective professional network
Desirable
  • Fund-raising/ grant application development experience
  • Experience in working with patients with complex health needs, carers, or underserved groups.
  • Experience in service improvement, quality improvement, or patient safety initiatives.
KnowledgeEssential
  • Strong knowledge and understanding of current PPIE standards, policies and best practice in the NHS and/ or academia and challenges.
  • Knowledge and experience of working in healthcare and/or an academic environment
Desirable
  • An understanding of the diversity profile of the local population and how to identify and engage with communities that are currently under-represented or disadvantaged in clinical research
SkillsEssential
  • Creative, collaborative and adaptable with strong organisational and project management skills, and the ability to prioritise and manage multiple tasks effectively.
  • Excellent communication, facilitation, and negotiation skills.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills, with the ability to engage and inspire a wide range of people including patients, diverse communities, research and NHS leaders.
  • Ability to analyse data and feedback and translate this into actionable recommendations.
  • Financial acumen
  • Clear commitment to quality and attention to detail
  • Ability to develop relationships and influence a range of stakeholders
Desirable
  • Empathetic and approachable with a genuine interest in listening to patients and the public.
OtherEssential
  • Ability to support development of positive team culture
  • Self-motivated with a professional and flexible approach to work and a commitment to seeing tasks through.
Desirable
  • Passionate about improving healthcare through meaningful patient and public involvement and engagement in research

NHS