
Business Analyst
- Surbiton, Greater London
- Permanent
- Full-time
- Build a deep understanding of the business, its products, processes and SOPs
- Identifying and documenting project objectives and benefits
- Eliciting, analysing, validating and documenting business requirements for various IT products
- Translating business needs into clear, prioritised requirements (user stories, acceptance criteria).
- Producing 'as-is' and 'to-be' process maps
- Creating wireframes and mock-ups to support the business requirements
- Liaising with the business and 3rd party suppliers throughout the project lifecycle
- Performing stakeholder analysis and managing expectations across business and technical teams.
- Contributing to change management activities by supporting communication and adoption of new processes or systems (including solution designing, testing, training, support etc.)
- Contribute to continuous improvement through peer reviews, knowledge sharing and adoption of best practice BA techniques
- Minimum 4 years experience working as a BA
- Experience with ERP systems or a finance background - desired
- Good knowledge of requirements eliciting techniques and project delivery methodologies (agile and waterfall)
- Excellent knowledge of Microsoft core products
- Experience using requirement and project collaboration tools (e.g. JIRA, Azure, DevOps)
- Experience of working within IT project teams
- The ability to plan and co-ordinate multiple tasks
- Strong stakeholder management skills
- Excellent interpersonal, communication, influencing and negotiation skills
- Analytical and problem-solving ability
- Strong attention to detail
- High-level of creativity, adaptability and persistence
- Energetic, passionate and driven
- 22 days annual leave increasing to 25 after 1 years service & with length of service
- Free onsite gym with weekly classes
- Free breakfast, lunch and snacks in our onsite canteen "The Hangar"
- Private healthcare and pension
- Cycle to work scheme
- 2x giving back days per year
- Continued professional development