Area Operations Manager – South West (Partnership), Worcestershire

Marston's

  • Worcestershire
  • £60,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Area Operations Manager – WorcestershireSalary from £60,000 per annum, plus £7.5k car allowanceWe are looking for a passionate, people focused, and guest obsessed Area Operations Manager to join our team here at Marston’s and help us achieve our ambition to be the UK’s number 1 pub company.Supporting our Self-Employed Partners to maximise their pub business opportunities, you will have an area of 30 pubs, comprised of Partnership agreements covering Worcestershire, Gloucestershire, Hereford and Ludlow . This role reports into a Regional Operations Manager, sitting within our South Division.Along with a competitive salary, a generous car allowance and 25 days holiday, other benefits include private healthcare (for you and your family), Marston’s Rewards offering discounts across a range of retailers, your own discount card for our fantastic Marston’s pubs, a “Save as you earn” share scheme, as well as an uncapped operations bonus scheme aligned to your individual and regional performance.Have you got what it takes? You will have full P&L responsibility with a focus on driving sales, being guest obsessed, and delivering on key KPIs – both financial and people focused.
  • You’ll be passionate about developing and growing your patch of Self-Employed Pub Partners – enabling everyone to reach their full potential and drive sales through their businesses. A real team player.
  • You’ll have a well-honed commercial edge, an eye for maximising every profit opportunity and desire to see your team prosper from these skills.
  • You look to add value in every meeting, managing your time well and maximising opportunities.
  • You know how to demonstrate pace and urgency, and network when it comes to recruitment. Energy and a ‘can do’ attitude is essential.
  • You know how to deliver a great guest experience through a high level of service and standards.
  • You have the ability to work cross functionally with departments such as – Marketing, Finance, Recruitment, HR, and many more
  • And if you love a project, we also have plenty of working groups for you to consider, to share your thoughts and to provide that stretch for wider development.
What you’ll bring to the table – You’ll have a enthusiasm for hospitality, service and experience in multi-site management.
  • Passion for your people, pubs, and the industry
  • Demonstrate and implement a sales culture across your pub businesses
  • Deliver great standards and service across your drinks and food businesses.
  • Track record of right first time recruitment success
  • Natural desire to nurture and shape your team
  • Recognise and reward successes with the ability to inspire, motivate, and challenge where needed
  • Have an enviable P&L with the ability and experience to maximise opportunities with astute commercial acumen
  • Above all else – a lover of our community pubs and the purpose they bring
For us its important you get a great work life balance, so living within close proximity of your area, and the ability to drive is key.What you get from us – At Marston’s we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, these include:
  • Training and induction from our NITA award training team
  • Apprenticeship programmes – offering development at any stage of your career
  • Enhanced Maternity & Paternity leave
  • 30% off in Marston’s pubs and Marston’s Inns accommodation
  • Marston’s Cheers Platform, giving you access to discount at major retailers
  • Save as you earn scheme
  • Private Healthcare
  • Employee assistance programme, to support your well-being including confidential 24/7 helpline
Come as you are. Personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubsFind out more about our current company strategy

Marston's